1

As a user, when I submit a "Contact us" form with [valid] info, should the page response show in the form (clear the form and show some "We have received your message" type of success message, either at the top or bottom of the form, or should they simply be redirected to another page showing the success message?

2

Directed to a new page. Clearing the form is troublesome because it lets the user refill it out, even though there's a message saying it's been received. Redirect moves them away and is a clearer state change for a user to understand.

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