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We placed a few hotspots in our mobile app, when clicked they show onboarding explanations about a component.

If the user clicks on them, they will disappear, but what if he does't? is there a best practice for how long do I keep them on the screen?

What if the hot spot was made to explain an interaction and the user performed it without hitting the hotspot, do I keep the hotspot?

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    Can you track when a user uses a function described in the onboarding hotspots? – Andrew Martin Jul 25 '18 at 9:54
  • On some of them I can, but others tells you the meaning of an icon for example, so we can't.. – Eran Bar Jul 25 '18 at 11:08
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You could:

  • keep them, as they look 'tap-able' and a user would at least be curious. After they tap and do their onboarding, just remove the hot spot as you would;

  • make them draggable, so when a user taps and holds any hot spot, they can swipe the hot spots off the screen. In fact, if they tap and hold you can provide a tiny tooltip to let them know they can drag them all off the screen and not appear again ('drag me off screen to disable all tutorials').

  • another option is to have a tutorial toggler on landing/splash screen of the app at the beginning that a user can disable and hence have those hot spots disabled before they see them (a bit chunkier solution though, but more explicit).

Hope this helps.

  • Thanks for your answer Emma the first point is obvious the 2nd and 3ed are just strange, why would I want to add so much functionality?? I want to make it as simple as possible, not complicate things. – Eran Bar Jul 26 '18 at 7:51
  • No worries. So, they're options. And they might be adding a bit of work to the devs, that's fair enough; however, for the user it'd actually make things a bit clearer. I also disagree that's a lot of work, because I have dev background myself and adding a swipe off + tooltip is quite trivial actual. Splash screen is a bit more work, yes. I also have seen hot points draggable off the screen before - it's not a new concept. From user perspective it's just a finger swipe really. Not a tap or menu drill down. Let me know what you think:) – aly.i.ux Jul 26 '18 at 19:29
  • can you show me an example of a major app that uses this concept? – Eran Bar Aug 4 '18 at 20:16

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