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I came across an article that advised to show a pop-up asking the user if the click to remove an item was intentional, instead of removing it immediately.

But at the same time it's not a practice I encounter often, which means it's not a must-have.

How is it?

I get the idea of making the user confirm such an important action, but at the same time I don't feel like it's a totally bad thing if it's not there in the shopping cart case.

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such an important action

Why do you think removing an item from the shopping cart is such a big deal?

I usually remove and add several items before making my order, if i would have to confirm every removing action i would get pretty frustrated.

Instead of making the user confirm you can offer him a way back. For example amazon does it this way:

enter image description here

enter image description here

  • could you elaborate a little bit about this image? I don't know what you mean by it ;) The amount of items? – Ola Osinska Jun 4 '18 at 12:07
  • Sorry didn't saw that i had it set to german. First image shows my shopping cart containing 1 item, if i hit "Löschen" which is german for "remove", the items gets removed immediately but amazon offers me a way to undo by placing the link of the product to the "Item has been removed from shopping cart"-message. – Pectoralis Major Jun 4 '18 at 12:53
  • any thoughts/research on if it's better to leave that message indefinitely, fade it away after a while or display an "X" for the user to close it if they want? Personally I'm leaning toward an "X" option. – Ola Osinska Jun 14 '18 at 11:06
  • It should stay visible as long as the user is on that page, as soon as he leaves because he wants to add another product for example then message should disappear. – Pectoralis Major Jun 15 '18 at 7:18
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Check out the question below, it has the answers you are looking for.. In short it is, use Undo instead of confirm, the UX is much better!

Deletion: Confirm or Undo? Which is the better option and why?

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