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I must to inform my user that he has a reservation from one moment in time to another (with different dates and hours). What is the best way to express it? I was thinking about:

you have an reservation from 2018-03-20, 7:00, to 2018-03-22, 10:00

but I'm not sure this is the clearest way. Some ideas?

  • That's great if you want a machine to read it. Try something more human, like: "You have a reservation on Tuesday 20th of March from 7am to 10am" - remember that it's going to be a human who reads this and try to write it as you might say it. – Andrew Martin Mar 21 '18 at 15:18
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    @AndrewMartin That doesn't account for multiple dates. Karol, I recommend separating the times and dates - based on the "principle of grouping", I think it makes sense to split up two different days. For example: Your reservations is confirmed. Reservation begins: March 20th at 7:00 PM. Reservation ends: March 22nd at 10:00 PM. – S. G. A. Mar 21 '18 at 15:21
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    @S.G.A. The best solution is to tailor the response for single days and multiple days - However, my point still stands: it needs to be readable by a human and the current solution presented by the questioner is not. For multiple dates, the human approach could be something like: "You have a reservation between 7am on Tuesday 20th of March and 10am on Thursday 22nd of March" - Use human language if you want humans to understand it – Andrew Martin Mar 21 '18 at 15:25
  • @AndrewMartin I think more language just gets in the way here. Suppose you were booking a conference space. Which option would you prefer to arrive in the confirmation email? imgur.com/a/WITy2 – S. G. A. Mar 21 '18 at 15:43
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You can try to make it more readable by simply using line breaks and other typographic tricks.

You have a reservation
from > Tuesday 20th of March, 7am
to > Thursday 22nd of Mach, 10am

Hope it helps :)

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