I'm looking for some good examples of interactive online tools that help you complete a complicated process.

IE, turbo tax online does a really good job of this, but I'm looking for other examples. Any ideas?

  • 3
    I think you mean complex. Complex is often unavoidable, complicated is undesirable. Complex: a whole made up of complicated or interrelated parts. Complicated: difficult to analyze, understand, or explain. – Marjan Venema Sep 17 '11 at 9:01

I would visit a few web-based Medical Records tool (EMR) sites for demos. Any health-care related tools are pretty complex and fascinating in terms of sheer amount of problems being solved for.

  • That's a great idea, I'll research that specific landscape, but are there any EMR sites in particular you've seen that were really well done? – DaTrusHurtz Sep 16 '11 at 20:34
  • Coincidentally I've heard that EMR tools tend to be UX nightmares even considering the complexity of the tasks. I don't use them myself but a friend of mine loathes Epic EMR and often used it as an example in an HCI course. – Ben Brocka Sep 16 '11 at 20:44
  • practicefusion.com – zsiberian Jan 4 '12 at 19:42
  • and clinicyou.com – zsiberian Jan 4 '12 at 19:43

You might want to have a look at Survey Monkey, which is a really good and clear interface to a process that could be complex. It makes the process of putting together a survey really easy.

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