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We're currently reconsidering the way we've archived/organized our user research, not for a single study, but for ALL previous studies. Our organization is very large and silo'd (including the user research team) based on 5 different 'experiences' on the site. We've found that there's great research findings on topics that cross experiences (e.g. 'search', 'navigation', 'icons', etc.) but that information is buried within an experience.

I'm thinking about things like defining and tagging user research based on topics to offer an alternative way of organizing those findings.

What have others here seen that has worked well in terms of organizing a broad set of user research studies/findings?

  • What's the goal of the effort to reorganize your research? Who is the primary beneficiary? – Luke Smith Nov 7 '17 at 4:08
  • Goal is to serve as a knowledge management repository for Product and User Experience Design to access user research. – JTC624 Nov 13 '17 at 19:28
  • That's not a goal, that's a solution. But what need does it fulfill? What outcome will this help realize? No one needs a "knowledge management repository" per se, but they might need what it gives them. What's a specific real-life use case for this? – Luke Smith Nov 14 '17 at 1:43

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