I'm working on a media streaming website (like Netflix) UX. The problem that has been raised is this:
"Since we have added recommendation sliders at homepage, users don't navigate inside category pages anymore, and click on most popular and recommended items and watch. So the average watch time of other contents has been reduced."
As the first move, I'm going to work on navigation to make it more user friendly and standard. Second move would be running A/B tests on recommendation sliders, such as excluding popular medias.
Does anybody have any idea about this issue ? Thanks