Context: The user is applying online for a credit card. As the person fills the form, her personal data is being analysed, so by the end of the application, she should know whether she got it or not.
Problem: One of the fields is a dropdown where she should choose her job position (as you know this could be an infinite list). The list was shortened and it has a filter-autocomplete functionality. However, there are cases where the user can't find their job position, and would have to choose something similar from the list, but this is not intuitive, barely no one does this and they just give up at this point.
Technical constraints: We can't use an open field here because the fields in the list DO make a big difference on whether the person gets the card and what their credit limit will be, whatever the input, it needs to match the info on the database.
Can you think of an alternative to this?