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We provide some big data slides for free for our users, but when their internet connection is slow we have to put a message there because due to the large amount of data it takes a while to load.

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  • Those websites that do this offer content with fewer images etc. if your slides are big anyway, what action could you possibly take? – DarrylGodden Jul 21 '17 at 10:29
  • Are you using AJAX? – Noah Krasser Jul 21 '17 at 10:43
  • Lazy loading comes to mind - load the critical content first - then the next most important and so on. If you can, show a load meter to give the user some idea of how much is loaded so they have some idea of long it will take. Warn them before hand: "this may take a while to load on slower connections". – Andrew Martin Jul 21 '17 at 10:46
  • Can you provide a status bar? – Ken Mohnkern Jul 21 '17 at 12:53
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People fret very easily when there's any sort of delay while loading a webpage.

Now, the reason behind it could be slow internet, poor indexing, improper format, loss of data packets, transaction failure, size of data, faulty request ...

The list could go on ...

So, here's what you need to keep in mind:

  • Empathy goes a long way
  • Remember they are humans and are frustrated
  • Stay positive!
  • Humor is great defense mechanism :P

Examples: Connectivity delay message 1 Connectivity slow message 1 Connectivity slow message 2

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