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enter image description hereI am building a web form which collects information for a user. The administrator can set limits for a user which is the transaction limit for a user. What control will be intuitive for setting "no limits", when a user is set no transaction limits, the user can perform transaction with no upper limit. Right now, the number on the limit field is "0" which doesn't make sense from the user perspective.

UPDATED: So in the screenshot, there are different fields like Payment Entry limit, Daily trade limit. When there is a value in the field, that's the limit of that user. But when there is no value, the user limit is unlimited. I don't want leave it empty (when no limit). I need to show something different so that the user knows, there is no limit set

can someone help in putting a control on that page.

  • Hi Pradeep, are you able to provide a little more information as to what you have? Do you have any screenshots? At the moment, I'm not sure what information is visible to the user. – Brett East May 30 '17 at 0:07
  • Hey Brett, I updated the question. Thanks in advance. – Pradeep May 30 '17 at 13:03
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I don't necessarily think that it's a terrible idea to use '0' or an empty field to show that there is 'no limit', particularly if you make it clear to the user.

While it's perhaps not a common pattern, it's certainly not a new pattern or rare pattern. A quick google image search for 'set to 0 for no limit' will show a few examples.

I see you're already using some help text in a bubble, so you could continue with that, or try something like the below:

enter image description here

If you're worried about users needing to input '0' multiple times and having a screen full of '0s', then you could try a message. Something like "Leave empty in order to set no limit", or "Limit only set if a value is entered", or "Defaults to 'no limit', if limit isn't set".

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  • Thank you Brett. I appreciate it. I am going to use your idea (make use of the help bubble and empty field) and try to get some feedback. – Pradeep May 31 '17 at 13:56
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I don't have any evidence for how this might be received by the user but here's a suggestion: Allow the user to switch the limits on and off with a checkbox or some other mechanism.

mockup

download bmml source – Wireframes created with Balsamiq Mockups

That way users can simply turn off limits that they don't want.

I'm sure I've seem something like this in use somewhere but can't remember where.

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  • Thank you for the suggestion Andrew. That certainly was an idea that I initially had. But will introduce a lot of checkbox which not only makes the UI look wacky but also a lot of clicks by the user which I want to avoid. Do you think I can tackle this with an alternate way? – Pradeep May 30 '17 at 20:27
  • If you want to avoid using '0' then you're going to need some sort of switch. You could solve the clicks problem with some scripting that automatically switches a field 'on' when the user adds a value. switching 'off' would still need to be a manual event. – Andrew Martin May 31 '17 at 6:45
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    Thank you Andrew, I am going to try both Brett and your idea and try to get some feedback from other around here. – Pradeep May 31 '17 at 13:54
  • That sounds like a good approach! :D – Andrew Martin May 31 '17 at 14:00
  • You could, perhaps, have the check-box to the left of the field (with no label; just using the label above both the checkbox and input field: [x] [10,000] vs. [.] [greyed] (and a "tick" for the x). – TripeHound Sep 28 '17 at 10:26

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