I am currently working on the user journey for job applications on mobile devices. The big task to tackle is how the user uploads a CV/resume file (usually word or PDF).

The option to upload from Dropbox/G drive is proven quite popular for us. But the UI has been changed to reflect our branding rather than the typical brand UI that you see from Dropbox or G Drive.

I was wondering if there is any findings out there to suggest that this is a good or bad thing. Or some solid opinion in order for a decision to be made on this.

I look forward to you responses.


  • 1
    Does the Dropbox/G Drive UI open in a modal or new window or is integrated directly into the page? Also do you have any screenshots of your specific implementation? It may be easier to give advice with a better understanding of what you are trying to describe.
    – Joe Taylor
    Jun 7, 2017 at 10:57

2 Answers 2


Though I don't have any specific research in mind. I believe that the expectation from most users when using a third party integration within a website or web app would be to see the UI of the third party if the integration were within a modal or new window (e.g. Facebook/Twitter login/authentication).

If the integration were on the page, it would be wise to use the third party's logo (e.g. Dropbox, Google Drive) and a clear explanation that you will be accessing files from their account on that service so the user understands exactly what's going on.


I suggest going with actual UI rather than branding UI as the user is habituated to use them that way and seeing a different screen might confuse him.

  • it will make him conscious all of sudden and he might backtrack to confirm
  • and it will also make him doubt the authenticity of app.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.