Any suggestions for design patterns/best practices regarding less pages/higher info density vs. more pages/less info density when your audience has low-level computer literacy?
The particulars: I'm working on a web-based medical assessment survey that's used by in clinics that treat older, poor people who are dealing with cancer. It's a survey with 20-30 questions and, based on their answers, they get "teaching tips" about their cancer, suggested treatment, what to talk with their doctor about, etc. They will sit at a computer in clinic (and the computer might be touchscreen).
On the "teaching tips" portion the previous interface has lots of short pages that said things like "Next you'll see stats about recovery...". You'd click next and go to another screen with that section of stats. In other words, there was a lot of clicking through pages with very little content.
I'm thinking of combining these so that same message appears at the top of the page with the stats. The researchers I'm working with are very concerned about not making the experience too complicated for this type of user.
This is an interface is related to an academic project, so references to specific research studies are especially helpful.