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We're mocking up a new flow for our app that collects 6 data points from a user before giving them a certain result. We collect these data points one a time (as shown below). Certain fields like phone number and zip code are of a defined length and thus as soon as the user finishes typing the data we can auto scroll her (horizontally) to the next screen, or alternatively, make him tap the 'Next' button. Since we collect 6 data points (which for our users is a lot), auto scrolling might give the user a perception that he's going though the process faster and save her clicks. But at the same time, the user might want to review their data and then proceed to the next step.

We do give the user an option to review her data points at the end of the process and make changes if necessary.

Wanted help on what are the other tradeoffs in making a decision between the 2 choices.

ZipCode

Mobile number

  • The autoscroll is vertical? Why one at a time? – Alvaro Feb 10 '17 at 11:07
  • @Alvaro It'll be horizontal scrolling. Added to question too. We used to collect the data in a long form manner, which led to massive drop off, so experimenting with this form. – RuD Feb 10 '17 at 11:13
  • It'll certainly be interesting to see if the prospect of many separate steps (the "1/8" at the stop) will be more or less attractive to users than several fields on one screen. – Matt Obee Feb 10 '17 at 11:15
  • In addition to @MattObee comment, it looks like the horizontal autoscroll approach is trying to fill the lack of benefits that a one page with vertical scroll had. But users might feel better filling screens one at a time even at the cost of extra clicks/taps. – Alvaro Feb 10 '17 at 12:14
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"as soon as the user finishes typing the data we can auto scroll"

This has an advantage and a disadvantage:

  • If the user fills correctly the input he will have to do fewer interactions
  • If the user doesn't fill correctly the input (a misspell for example) he will have to do an extra step to go back (by the way, I think there is no Step back button in your images right now)

In this situation, making interactions more convenient when information is filled correctly makes interactions more complex when information is not filled correctly. In my opinion, it is good to enhance certain experiences but not in detrimental of others.

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Why don't you go and test it for your self?

You don't ask any questions. And I assume that you need to formulate the right questions for your self first. Then it would be much easier for us to help you, and for you to help your users.

But, I'll try to navigate you for some points, so it would be easier for you.

What are the arrow at the upper-right corner(first screen) and arrow at the upper-left corner(second screen) do? If it's RTL screen, then why is it in ENG? Registration(second screen) means that this screen is the registration screen or the next(it is next to the arrow, isn't). Why is there no another arrow at the 2/8 screen to go back/next? Is this question mark in the circle(screen 2/8) will tell me about the arrow that is placed next to it?

I hope you understand the fact I'm aware that this question mark, for example, is probably don't have anything about the arrow next to it.

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