UX designer for a multinational bank here. In a process to optimize their digital channels, I'm involved with a group that wants to make an answer engine/ application catalog.
After a few iterations, my stakeholders agreed to this design and we went ahead developing this app. However now and then I will listen to statements and criticism towards the whitespace that surrounds the text field. I like it, and most usability tests have proved that users find it encouraging. However, a few stakeholders are not thrilled about the "Look and feel."
- How can I convince them that this whitespace is good?
- What can I do to reduce it.
Most screens are 1280 x 1024. However, the website needs to be responsive for 1440, tablet and mobile. The search field section is 440px in height.
I think the wireframe misled you guys. I apologize and let me explain. Imagine the webpage is divided in 2 pieces: search field and catalog of apps. So this webpage allows users to search for their question. The MVP contains previous questions. The plan is to build an answer engine, but that is in the future. The search takes you to a search results page, and the apps open in a new window. The download our app is just marketing and was literally asked by senior management to be added because blah blah.