I am creating a Question and Answer forum for a client and am thinking twice about including an "open", "answered" or "closed" status to questions...as opposed to having these conversations just pan out and have them all be open forever.
Originally, I would think the Open / Answered / Closed status is the first thing responders use as an indicator to decide which questions to answer first. I.e. Give first priority to unanswered questions.
But on the other hand, I have a voting mechanism (like SE's) that should sort out the best answers from the worst at any point in time. And I have a notification system that notifies all the community whenever a question has been posted...so everybody hast a list of pending questions
And I have a colleague that claims that having the different question status would add too much complexity to the forum interaction ("how does the asker thank the responder?" With an upvote or saying the answer is correct?).
I know this might sound like an obvious question. But I am trying to figure out if there are any additional benefits for the open / answered / closed status for questions. thanks!