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How normal is it to combine 'success messages' with the next step in the process...? For example below:

First screen will ask for payment but in our flow, payment isn't the last step. However, it looks a bit off to have a success message (for payment) while the process hasn't ended yet (Second screen)...

FIRST SCREEN:

enter image description here

SECOND SCREEN:

enter image description here

What is a better way to handle this?

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Within your process there seems to be several sections (as far as i understood one is payment another is survey). Also the process is not completed until the last step is reached.

"it looks a bit off to have a success message (for payment) while the process hasn't ended yet". You can make the user aware of all the steps in the process, the different sections of it and that the process won't be valid until the last step is reached and confirmed.

You could make use of Steppers. Make the process clear with all the steps and different sections there are, in every screen.

enter image description here

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The success message does look a little final.
I think you might want to look at something like this (I can't really find a name for it).

mockup

download bmml source – Wireframes created with Balsamiq Mockups

(Think of the cart as a delivery van, balsamiq didn't have the right icon)

This would communicate a success message while also indicating more steps are following.

  • I call it progress indicators :) – jazzgot Dec 7 '16 at 12:09

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