This question already has an answer here:
- Should “Yes, delete it” be red, or green? 17 answers
I'm working on an eCommerce site where we're implementing a feature that allows the user to cancel an order (of physical goods) that's in transit.
On the line item (parcel level) the user can 'cancel this parcel'. On Click, I want to display a warning along the lines of: Are you sure you want to cancel this parcel? This cannot be undone.
Here's the bit I'm struggling with. There should be a positive Yes, I want to cancel, and a negative, No I do not want to cancel.
It feels like I've got to be cognisant of the word 'cancel' in this solution.
The cancel of the cancel order action might cause confusion unless I get it crystal clear.
Any ideas on the button text for the two options? I want to keep the button actions super clear, easy to understand and not too long.