266

This Twitter post sparked me to ask the question:

totally! RT @damienguard: Dear UI designers everywhere. Stop using floppy disk icons for save. Too many people have no idea what it is now.

Floppy Disk Save Icon

So, is the floppy disk icon obsolete? Should it be replaced with something more modern and if so what?

23
  • 101
    You might say that save buttons themselves are dead. Why not automatic saving with undo? Microsoft OneNote for example. Save buttons should be placebic in the same way that door close buttons in elevators and street crossing buttons are. Jan 12, 2011 at 22:12
  • 9
    Just out of trivia (and because it intrigues me), those things must be a local specific because over here - street crossing buttons need a push to initiate a cycle (though on really crowded streets they're sometimes lit and pressed automatically). Also, I've never seen an elevator with a close button, not even the ones from ~1920 in town has one, but perhaps I'm simply too young or there's a big difference in regulations ^^ (most have a "hold door" button though to let more people in) Jan 23, 2011 at 18:26
  • 45
    No. The floppy disk itself is dead, but not the floppy disk icon representing save.
    – awe
    Oct 7, 2011 at 13:24
  • 15
    When altering business data, please keep save an explicit action. Auto-backup, sure, but only auto-save robs the user of a very important action: cancelling.
    – koenmetsu
    Oct 22, 2012 at 7:09
  • 19
    I know this question is fairly old, but I just had to comment. The fact that floppy disks are no longer used only solidifies the icons place. The disk icon means one thing and one thing only: Save. Not too long ago you could've used a CD since it was the next major (RIP Zip disks!) upgrade in storage media, but then people would wonder: Am I saving or burning to a CD? Now, it's flash drives, but people would wonder the same thing: Am I saving to my computer or saving to my flash drive? Since floppy disk drives rarely exist anymore, end-users know exactly what they're getting. Nov 20, 2013 at 20:18

26 Answers 26

473

The floppy disk icon is an idiom, not a metaphor. It doesn't matter that we're no longer writing files on 1.44MB 3.5" disks. It doesn't matter that many users don't even know what a floppy disk is. What matters is that users associate the icon with saving.

19
  • 13
    Couldn't have put it better myself.
    – ChrisF
    Jan 12, 2011 at 20:56
  • 41
    Metaphors are understood. Idioms are learned. Idioms must be taught. Jan 13, 2011 at 10:04
  • 30
    Unless there's a more appropriate icon that is easier to learn or more intuitive, the floppy disk icon is still relevant. The people who are unable to recognize a floppy disk icon just because it's a different size/color or illustration style are going to have just as hard a time with any other save icon. That's why you add tooltips and text labels to important functionality. Jan 26, 2011 at 13:18
  • 11
    Having no floppies any more makes them even the better icons. An HDD-Icon could mean there is a distinction, where you like to save your data, and many people, while using hdds, have never seen one. USB-Sticks are to widely used (as modem, wlan, drive, lock, bluetooth, ...). Feb 10, 2011 at 8:15
  • 10
    When I was in school, the class was told to "Click on the little picture of the television to save". And that was when floppy disks were still well known and used!
    – TRiG
    Aug 4, 2011 at 12:10
89

This question gets brought up every so often. I've found two separate threads (several years apart) on the IxDA list:

http://www.ixda.org/node/19443

http://www.ixda.org/node/23688

I thought it was discussed on UXExchange as well, but I couldn't find it.

In my opinion (and it seems to be the general consensus), the icon is ubiquitous with saving. Changing it would cause more problems than it would solve. Think of it this way - can YOU think of anything to replace it with that would be more universally understood? There really isn't anything.

The same thing holds true for the "phone" icons used on cell phones and even Skype, or (eventually) the envelope icon for email. When was the last time you saw a phone that actually looked like the old, standard handset that is almost always used as the phone icon? I doubt most kids would even know what that icon was if it wasn't the button to talk on their cell phones. Yet, it is still widely known and probably will not be going away.

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  • 9
    YES! Many icons represented how things looked like in the old days, and the looks of things (generally) were more consistent before. Now all things have modern designs, and does not necessary have a uniform look. So symbolic icons are better off kept the same as they have been commonly accepted to represent. Although newer generations does not know what a floppy disk is, they DO know that the symbol means "Save"!
    – awe
    Jan 26, 2011 at 13:19
  • 61
    Ask a child to draw a train? What do you think you will get? A Class 42, a Deltic? No. They will draw a steamie - just about every time. It is the archetype of its class. The same goes for icons. Oct 5, 2012 at 12:16
  • 20
    Similarly, even today the silhouette of a steam locomotive is often used to indicate a railway crossing, or a train station, etc. It is instantly recognizable even if it's obsolete since at least a half century: if you put there a modern locomotive, people would wonder whether it's a bus, a train, a tram, or something else.
    – vsz
    Feb 21, 2013 at 22:34
  • For email, the @ symbol is a viable alternative. Feb 17, 2016 at 19:55
  • 1
    "When was the last time you saw a phone that actually looked like the old, standard handset that is almost always used as the phone icon?" - while many people might not have such a phone at home, workplaces frequently feature office phones (random example) whose earpiece does match that appearance. Aug 25, 2016 at 9:49
36

And, I suppose, a metal chain is intrinsically linked with hyperlinks, paper envelopes are required to send e-mails, and your browser's home page is an actual house?

Look past the pedantically literal and you'll see value in a metaphor that has survived, near-unchanged, for decades with no confusion and no ambiguity. Why change it now?!

Next you'll be proposing we don't even call it "save" any more; with auto-save, and auto-backups, what are we saving our data from, exactly?

7
  • Everything will be "commit" in the future. =b
    – Anonsage
    Mar 22, 2015 at 3:25
  • 1
    You are "saving" a particular revision from being lost in the timeline of character-by-character editing, and you are "saving" yourself from embarrassment when other users can see private information in a document's edit history. Jun 6, 2015 at 14:02
  • 2
    I hate this answer. All the more so because it's correct. +1, sigh. Feb 20, 2018 at 13:32
  • @JaredSmith: lol :P Feb 20, 2018 at 13:49
  • 1
    @BennettMcElwee A box or action labelled with a checkmark indicates "doneness" as you've said yourself, but saving a document doesn't close it (you keep working on it), so that doesn't work. Feb 11, 2019 at 23:58
32

This is also discussed on Graphic Design where there are some good (and some bad) proposals for alternative save icons:

New generation of Save icon that is not a “disk”?

Many icons represented how things looked like in the old days, and the looks of things (generally) were more consistent before. Now all things have modern designs, and does not necessary have a uniform look. So symbolic icons are better off kept the same as they have been commonly accepted to represent. Although newer generations does not know what a floppy disk is, they DO know that the symbol means "Save"!

The folder icon Folder is also commonly used, but it took a while before I realized what it looked like! A reason for this might of course be that in the beginning (when I first experienced it) it was a much simpler version of it: Old style folder
I learned that it was the icon for a directory long before i realized that it looked like an archive folder.

3
  • 4
    The folder icon already has an established meaning of "Open", since, like, forever.
    – user69458
    Feb 22, 2016 at 2:48
  • 1
    The fun part is that such archive folders are pretty much absent in most of the world. I never saw even a photo of one. Feb 18, 2019 at 21:49
  • Note the discussion on the Graphic Design site has been locked, so it's probably not a good reference as it doesn't accept new answers or edits.
    – Flimm
    Mar 11, 2022 at 8:58
26

The GNOME desktop on Linux/Unix moved away from the floppy disk icon quite a while ago, and nobody seemed to mind... you can see what they use instead in this screenshot from 2008 (on the "Apri" and "Salva" icons):
Screenshot, showing a green arrow pointing down into a representation of an IDE hard-drive as the idiom for 'Save'

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  • 47
    Same icon that ammoQ provided as an option on Jan. 18 - To me, it looks like a download icon, not a save icon. Feb 1, 2011 at 15:53
  • 12
    To me, the icon looks like a clock radio with a green arrow indicating where to click the snooze button or something. Even though it's an alternative to the floppy disc, it's not a good alternative!
    – awe
    Feb 9, 2011 at 13:28
  • 3
    @Calum - the app that I had to work on at my first job was deployed to tens of thousands of users too - does that mean it is widely-deployed and we should be using it as a baseline of how to design interfaces? No, I don't think so. Apr 22, 2011 at 19:41
  • 1
    @Charles Gnome is used by default by the top 3 Linux distributions: Linux Mint, Ubuntu, Fedora. That said, by your logic one cannot use Mac stuff as examples given that Apple controls around 10% of the desktop market :) Jan 12, 2012 at 23:38
  • 22
    I think the reason it works on this environment is because it explicitly says "Save" next to the icon. Mar 10, 2012 at 0:35
11

Because the floppy disk icon is so widely used, it does not really make sense to change it. Specially with something like a hard disk. Why should we replace a well known icon (even the users under 18 associate the floppy disk with saving even if they don't know what it is). Especially using a hard disk, which comes into ages right now, instead. Remember that we move into the cloud era. Arrows pointing down to disk or folders are more known for downloading or importing.

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  • 3
    Absolutely agree. Away from computing, we still talk about power of a car as horsepower or of a lamp as candlepower, even though few people are familiar with horses and candles as sources of power.
    – DaveP
    Mar 4, 2013 at 16:30
  • @DaveP perhaps the names of those measures should not have been chosen that way? This is the whole point we are discussing: it doesn't matter what thing you refer to, it will inevitably become obsolete. So, don't refer to a thing, come up with a better symbol, preferably one that has no inherent meaning or association. There is no natural analog for something like 'integral' or 'square root', so we didn't try to find a natural icon for them. We made something up instead.
    – user67695
    May 31, 2017 at 14:10
9

Just to back some of the previous answers with an excerpt from one of my favorite UX books "The Design of Everyday Things", in chapter 7:

7. When all else fails, standardize.

When something can't be designed without arbitrary mappings and difficulties, there is one last route: standardize. Standardize the actions, outcomes, layout, displays. Make related actions work in the same way. Standardize the system, the problem; create an international standard.

Remember, standardization is essential only when all the necessary information cannot be placed in the world or when natural mappings cannot be exploited.

2
  • Yes. We need more exploitation. Jun 17, 2021 at 15:24
  • To be clear, you wish to support the assertion that the floppy disk icon is the best icon to use for the action of saving.
    – Flimm
    Mar 11, 2022 at 8:56
5

For what it's worth, here's an article from Boxes and Arrows about a survey of 18- to 25-year-olds regarding exactly this issue.

In summary, the research found that 96% of respondents recognized the floppy disk, and 80% said it represented save. Other icons surveyed included voicemail, link, and search.

For those who don't want to click through, the article concludes:

Ultimately, the most important thing is to have icons that make it clear to as many people as possible what they do in the interface. It’s better to have 80% of users see the floppy disk, dig back into their memories of childhood technology and connect to this image as representing the act of saving, than have 100% of users see a downward facing arrow and wonder what it means.

5

In the myriad of applications in use today, the floppy is iconic and means one thing.

In a way its like latin in that it cannot be misunderstood, the association merely needs to be learned, like most other icons do anyway.

For those of us that use powerful and complex tools like photoshop or visual studio, think of all of the different icons.

enter image description here

Of these icons, which ones are perfectly intuitive and never required an association to be made?

The floppy is universal, it doesn't need to be replaced.

4

I use the save to folder and load from folder icons instead (a file folder with arrow going in or out).

Even on my old XT I had a small harddrive which I usually used for saving on.

2
  • Could you post an image of what you mean?
    – Flimm
    Mar 11, 2022 at 8:54
  • @Flimm I don't have a copyright-free icon like this to share. Mar 13, 2022 at 9:42
4

Yes. Although the floppy icon is still understood it's at it's end-of-life. A replacement is required that's more relevant to today's user and today's context. To a user "save" means "save my new work to the file". The file itself can be floppy, hard disk, usb or the cloud). This has bugged me so I just made some quick mockups put below. I like the one on the left the most; makes it feel like "stuff goes into the file".

Samples

Credits: This derivative work is GPL'd, so use/abuse as you wish. I used pulled the green arrow (also GPL'd) from http://www.iconarchive.com/show/snowish-icons-by-saki/Arrow-right-icon.html. If you want the PSD or something, message me.

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    Personally, I interpret the one on the left to mean something along the lines of 'import into document', not 'save document to disk'.
    – Tharwen
    Jun 12, 2012 at 15:04
  • 12
    I understand both icons as “Import into file”. Mar 17, 2013 at 11:30
  • 2
    Arrows are not a good direction to start going. We have enough trouble with right-to-left vs left-to-right as it is. Up and down are completely mysterious to most computer users. The arrow does not convey meaning, except on a road sign (where you are actually moving).
    – user67695
    May 31, 2017 at 14:12
3

The floppy disk icon seems neither dead nor alive, but somewhere in between on its way out. A lot of users won't recognize it as Save, though those with a lot of experience using more traditional apps like MS Office or enterprise-ware will likely be very familiar with it. If in doubt, test with your audience.

2
  • 1
    +1 for test with your audience. This will give better answers than any discussion here on UX.
    – awe
    Jun 19, 2012 at 8:18
  • @awe: Oftentimes, UX users are the audience. Or, at least, a fair sample of it. Mar 22, 2015 at 3:31
3

Imho Safe is the best fresh idea for new Save icon:

safe

Words "save" and "safe" even sound similar :)

Permalink;

enter image description here

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    Imo this is too complex - I had mistaken this for a screen projector at first glance.
    – kontur
    Mar 4, 2013 at 9:15
  • @kontur what is your suggestion for "Save" icon?
    – webvitaly
    Mar 4, 2013 at 10:09
  • 16
    What I suggest or don't suggest as an icon is of no matter to my comment on your answer; I think the safe is hard to recognize and does not neccesairly communicate saving of state.
    – kontur
    Mar 4, 2013 at 11:27
  • 31
    But a safe would mean encrypting. In computing, safes and locks and keys and codes are already taken to mean access control and encryption. Mar 17, 2013 at 11:36
  • 7
    Well safe<>save only works in english. I think this is not a good icon, since it represents security against theft. In computer terms this would mean encryption, etc.
    – Kweamod
    Mar 24, 2015 at 12:44
2

I believe we should not stop using floppy icon for save. As its widely accepted and there isnt a alternate design known. The only modification i can think of is introducing the small tooltip text for those who do not understand what floppy or any of the old icons represent.

2

In my apps I'm using a couple of different icons. Most of my apps persist to a database, so I use a "transitional" icon, with the floppy in front of a set of "database disks" somewhat like this:

http://www.artistsvalley.com/images/icons/Database%20Application%20Icons/Database%20Save/256x256/Database%20Save.jpg

Cylinders are known from flow-chart land as data stores, but with flow-charting being a relatively technical thing in the first place, this isn't ideal as an intuitive icon either. Someone might think this looks like a water cooler tank.

For another app, I just use a green checkmark, and the command is to "Commit Changes" instead of "Save". Everything is just data in the DB, no files, and icons for DBs as we discussed are not very intuitive.

In all cases in my apps, the icon does not stand alone; there's always text for the command being performed, such as "Save", "Commit Changes", "Refresh/Revert", etc, even in toolbars. The icon's just a focusing point for mouse clicks, because people are used to the idea that small pictures do something when you click them, while text is trickier to indicate as "active" (and the main things we think of, underlined blue links, have a navigational context; they take you somewhere else).

On the topic of "real-time persistence", we have an environment (a flavor of the Great Plains accounting package) that uses this system; change a field value and it goes to the data store as soon as you tab or mouse out. Our users hate it. Hate it. They not only want to choose when to save their changes, they want a confirmation dialog that it happened successfully.

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    I think a green checkmark is closest to the best general alternative to the floppy icon.
    – awe
    Aug 19, 2013 at 12:00
  • @Urbycoz ... as I stated in my answer in the very next paragraph after the image.
    – KeithS
    Aug 27, 2014 at 15:28
  • But why does the oil-drum looking thing mean "database"? I addressed this in another question. It is question-begging to replace one little-known thing with another. The issue is that "save" does not correspond with anything in the real world, because real-world things are not ephemeral. If I make a statue, I don't have to push a button to keep it from vanishing.
    – user67695
    Jan 31, 2017 at 19:04
2

There are a lot of statements about the Save icon being obsolete, but I don't see any proof of that. In fact, a couple of 15 year olds on this post have stated that they know what a floppy disc is.

We just completed some user testing for a web application. One of the utility icons is an icon that allows you to save a report in a PDF format to your computer. We used a "download" icon. You know, the horizontal tray with the arrow pointing down?

More than one participant said that the download icon was confusing, and specifically suggested that the standard "floppy disk" icon be used to indicate saving. Using the download icon turned out to be confusing.

As others have said, the save disc icon is widely known for saving. Changing that would potentially cause more problems than keeping it as is.

3
  • But you aren't saving, you're downloading the fact that your user thought he was saving only evidences that he was already confused. Jan 15, 2014 at 20:13
  • In the case of our study, the download icon was more ambiguous and therefore more confusing to users. The page was read-only lab results with a utility bar with print/download (save to local machine), email and delete icons. Since it was read-only, it's not like the user would be confused about what the save icon would mean since nothing on the screen is editable. I guess my question is, is there really a difference between "download" and "save" to the end user if nothing on the screen can be edited, and if the save function is a utility icon and not a "Save" button?
    – Dmacatude
    Jan 20, 2014 at 17:46
  • Meh I'm not convinced. It sounds like the operation was actually "Save As", for which no idiomatic icon exists as far as I can tell. Download would then be the next best thing, I'd have thought. It's a shame your users didn't respond well to it; I'm fairly sure that a wider sample (useless to you as they wouldn't have been your actual users, but...!) would have produced different results. Mar 22, 2015 at 3:35
2

This topic is not worth debating I guess, this generation doesn't even know what floppy disc is or ever was... they never associate the save icon with floppy dics...but everyone knows that its' THE SAVE icon, no matter if something is written or not, with or without tooltip, everyone is familiar with the save button. Replacing it with anything would be against user experience.. And about auto save, it's an option but not feasible for everything and everywhere as it causes the hassle of undoing changes again n again..

My opinion.

Thanks

2

Some icons are born as icons (talking about semiotics) cause they were created to be similar to the object/concept represented. But, as time passes, some icons have become symbols (talking about semiotics) because they are used for convention and not anymore for analogy.

The are many other examples:

  • Envelope
  • Hourglass
  • Magnifying glass

enter image description here enter image description here enter image description here

1
  • 1
    Agree. Same happens in languages, we use hundreds of expressions and idioms that nowadays should have non sense. However, we've read and listened in certain contexts and we know how to use. IMO every kid after using a computer for a week will know what the diskette icon means, and it will never be forgotten or it will require brain process. Feb 8, 2022 at 7:42
1

I see more and more the "upload into the cloud" button in stead of a floppy. I believe this will eventually replace the floppy.

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    This is fair enough if you really are saving to a "cloud" storage device, but if you are saving to the local disk, server or network drive then a "cloud" icon is misleading IMO.
    – MrWhite
    Jan 3, 2014 at 15:01
  • Maybe a block of ice would be a good alternative for local storage? (Different form of water) To say nothing of streaming. Jun 17, 2021 at 15:32
1

When you click the save button you can save your file to your hard drive, a USB stick, an SD card, anything. It seems pointless having a picture of an arrow going toward a specific storage device, especially as anyone who knows nothing about computers will see a hard drive icon as nothing more than a grey square. The point is, you want your file to be remembered, so why not have an image of something relating to memory, e.g. a brain? (Also, I'm 15 and I know what a floppy disk is, just saying)

1
  • But, technically speaking, the file is already in memory. Saving is writing the file from the memory to the disk. Let's not confuse things even more ! :-) Mar 17, 2013 at 11:33
1

New "save" icon could be just letter "S". Everybody knows that "Ctrl+S" means "Save".

save icon

Or "Save" icon could be just "Cloud" icon.

cloud save icon

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    I want to upvote you more because of the cloud, but that giant circle-S is so awful that I cannot bear it Aug 19, 2013 at 12:52
  • 20
    Meh, english only. Icons should be as language-independent as possible.
    – Martijn
    Sep 10, 2013 at 14:57
  • 5
    Be careful....look your S icon far enough from your screen....it is two dolphins which dance together. We have the same effect with a logo for a ton near m'y home the S or Seyne for La Seyne Sur Mer Oct 2, 2013 at 6:03
  • 4
    The cloud icon has it's own meaning though. When used with the arrow, it indicates something is to be uploaded to the internet.
    – 16807
    May 15, 2015 at 20:19
  • I disagree with this answer: "S" is language dependent, and not everyone knows the keyboard shortcut ctrl-s, which only applies to devices with keyboards anyway. "S" could stand for many other words. And the second icon looks like it means "upload to the cloud" to me, not "save".
    – Flimm
    Mar 11, 2022 at 8:40
1

In order to replace the save icon with something else we need to think about what it does.

Evernote has replaced the save command with Synchronise.

Even though it will automatically synchronise, the common shortcut for save, "Ctrl + S" / "Command + S" triggers the synchronisation for ease of mind that it has actually been saved.

Evernote Synchronization

1

A gentler way of phasing out the floppy disk save icon can be seen by the approach taken by the Samsung design team to blend the old with the new, transitioning the save icon with the download icon that has become more prevalent in the modern age.

enter image description here

1
  • Thanks, that's very interesting! I have noticed that the floppy disk icon is rarer on smartphone interfaces. I think also the concept of saving is getting rarer as well, more and more apps automatically save and don't expose the need to save to the user.
    – Flimm
    Mar 11, 2022 at 8:52
0

Last week, I was confronted with exactly this question; I decided against the floppy icon and used a arrow pointing to a harddisk instead, similar to this one:

hard disk save icon

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  • 44
    That looks like a "download" link to me, not a "save" link. Jan 18, 2011 at 14:25
  • 3
    @CharlesBoyung: Why does this look like a download link? Because it is commonly used as such. This is why also the floppy works as a save icon; it is common use.
    – awe
    Jun 19, 2012 at 8:22
  • 2
    @awe - that was my point. The icon he suggests does not work as a save icon because it is commonly used for something else entirely. Jun 19, 2012 at 19:00
  • 1
    @LightnessRacesinOrbit: A hard drive has never looked like that. Some computer cases may look similar, which also adds to the common confusion that the computer box is referred to as the hard-disk (and the monitor is referred to as the computer...)
    – awe
    Feb 12, 2014 at 10:44
  • 1
    @awe: No? Are you sure? Feb 12, 2014 at 10:49
0

Ask anyone under 18 what a floppy disk is. Even the name floppy disk is a legacy from when they were actually floppy. Yes, it's still understood to mean save, but that's like saying "tape it" when using your DVR or calling iTunes the record store. Soon even the file folder will be outmoded.

The down arrow into a box does look like download, because it points down. Into a load? But as for a new save, is there a newer metaphor? Maybe the red dot on a video camera or a safe. Ziploc? Maybe it's check-in and should be a check. Something like the Apple time machine logo?

4
  • 7
    Im 15 and know what floppies are
    – Cole Tobin
    May 16, 2012 at 14:14
  • 6
    3.5" floppies were still floppy. It referred to the disk, inside the plastic casing, not the casing itself. Jan 18, 2013 at 22:01
  • "Record" is not outdated. "LP" is. A record is still a recording. An album is still a collection of... something (songs in this case). Good words, those. But what is a correct word for a single "track" of music? That is the real question!
    – user67695
    Jan 31, 2017 at 19:06
  • What do you suggest as an alternative? I can't find an alternative in your answer that is superior to the floppy disk icon. It's not a complete answer.
    – Flimm
    Mar 11, 2022 at 8:42
0

The artifact represented by the icon (the 3.5" diskette) is well past its sell by date or even recognition (some usability studies I've been in have users referring to it as the washing machine or dishwasher icon..;), however the metaphor of what it represents - saving data - persists. Plenty of other examples abound (financial apps using checkbooks for reconciliation, the iPhone using the old-style Larry King-type microphone for recording), and so on.

I would suggest the icon is fine for most users who want to explicitly save content - the context of use is clear and metaphor is strong.

A straw poll on whether replacing it with cloud or pendrive icon option is here: http://polarb.com/9772 YMMV with such a crowdsourced poll. Ultimately, I think the question reminds us never to assume anything with users, but to test it in realistic contexts and design and deploy accordingly. In these days of automatic saves, backups, influence of implicit save models on mobile device and how user expectations are changing, that testing best practice comes to the fore now even more.

1
  • 1
    How is this statement backed up? "Too many people have no idea what it is now." Are there usability studies backing this up or is this just an assumption based on opinion? If it is true that the floppy disc for save has become unrecognizable (or unfamiliar/not intuitive), then the problem to solve is to define an alternative. A new paradigm would need to be established. This would be a huge learning curve, considering this icon is so prevalently used. In this case, learning something new doesn't seem to outweigh the need for others to simply become familiar with the existing paradigm.
    – Dmacatude
    Mar 5, 2014 at 13:42

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