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Simple enough - is there any user research which suggests the best of these options. In my limited experience I could see how some users might find a tour irritationsirritating (but Twitter still useuses one). Sometimes tooltips can't easily highlight useful functionality that's buried in the application. It's not always appropriate to bring this 'useful functionality' to the fore.

(I accept the ideal set up is to have your site so intuitive that a user immediately knows how it works just by looking at it - but my user base will vary between tech savvy young academics to fuzzy old professors)

Simple enough - is there any user research which suggests the best of these options. In my limited experience I could see how some users might find a tour irritations (but Twitter still use one). Sometimes tooltips can't easily highlight useful functionality that's buried in the application. It's not always appropriate to bring this 'useful functionality' to the fore.

(I accept the ideal set up is to have your site so intuitive that a user immediately knows how it works just by looking at it - but my user base will vary between tech savvy young academics to fuzzy old professors)

Simple enough - is there any user research which suggests the best of these options. In my limited experience I could see how some users might find a tour irritating (but Twitter still uses one). Sometimes tooltips can't easily highlight useful functionality that's buried in the application. It's not always appropriate to bring this 'useful functionality' to the fore.

(I accept the ideal set up is to have your site so intuitive that a user immediately knows how it works just by looking at it - but my user base will vary between tech savvy young academics to fuzzy old professors)

    Tweeted twitter.com/#!/StackUX/status/645937318243749888
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What is considered better UX - have tooltips on important features or provide a tour

Simple enough - is there any user research which suggests the best of these options. In my limited experience I could see how some users might find a tour irritations (but Twitter still use one). Sometimes tooltips can't easily highlight useful functionality that's buried in the application. It's not always appropriate to bring this 'useful functionality' to the fore.

(I accept the ideal set up is to have your site so intuitive that a user immediately knows how it works just by looking at it - but my user base will vary between tech savvy young academics to fuzzy old professors)