Timeline for How can I make it extremely clear that the user needs to take one last action?
Current License: CC BY-SA 3.0
31 events
| when toggle format | what | by | license | comment | |
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| Sep 10, 2015 at 19:14 | vote | accept | alexw | ||
| Sep 10, 2015 at 14:33 | answer | added | riotgear | timeline score: 0 | |
| Aug 26, 2015 at 23:35 | answer | added | user71620 | timeline score: 1 | |
| Aug 26, 2015 at 11:19 | comment | added | Adwiv | Am I the only one who did not read the word almost when glancing over this post? Humans don't read, they skim the page. With the words "You are" and "Done!" many would simply assume it is done. Having the words - "Confirm your Details" would be much better in my opinion. | |
| Aug 26, 2015 at 7:31 | comment | added | STT LCU | "Not worrying about it. No user would be that dumb." oh... yes they will be, I assure you. They will be. And they will complain and ask what went wrong, and of course they did nothing wrong at it is system's fault. | |
| Aug 26, 2015 at 7:25 | answer | added | MichaelS | timeline score: 2 | |
| Aug 25, 2015 at 20:08 | comment | added | celtschk | Given that the user is requested to review the data, I'd suggest having two buttons: One "Submit" and one "Correct". Having two buttons is also a clue to the user that he has to decide something, thus the transaction not finished. | |
| Aug 25, 2015 at 3:09 | comment | added | Pharap | Not enough for a full answer but personally I think the exclamation mark (!) after 'done' draws the user's eye to the 'done' part too much. I would suggest replacing it with an elipse (...) which better indicates continuation. | |
| Aug 24, 2015 at 17:30 | comment | added | Wayne Werner | "No user would be that dumb." If you make something idiot proof... | |
| Aug 24, 2015 at 17:28 | history | edited | alexw | CC BY-SA 3.0 |
added 116 characters in body
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| Aug 24, 2015 at 16:28 | comment | added | MonkeyZeus | @ScottBevington I agree with your logic but I would like to suggest a slight tweak; Review Order and Pay or simply Review Order with Submit Order being on the final step | |
| Aug 24, 2015 at 16:06 | answer | added | Web UX Guy | timeline score: 4 | |
| Aug 24, 2015 at 14:27 | comment | added | Scott Bevington | I highly suggest the use of the @TomGriffin verbiage below: "Confirm and Pay". That sounds like I need to do something. "Send Request" sounds like you're trying to sign me up for one more mailing list. | |
| Aug 24, 2015 at 13:38 | answer | added | March Ho | timeline score: 1 | |
| Aug 24, 2015 at 8:31 | comment | added | moopet | Lots of users will be that dumb. It happens all the time on similar payment journeys I monitor. | |
| Aug 24, 2015 at 6:51 | comment | added | wchargin | @alexw "they don't actually get charged when they submit the request"—does that matter to the user? | |
| Aug 24, 2015 at 5:40 | answer | added | Nick Gammon | timeline score: 21 | |
| Aug 24, 2015 at 4:55 | comment | added | alexw | @200_success yes, exactly. They may be asking for help in a course for which we don't have anyone to help them. | |
| Aug 24, 2015 at 4:54 | comment | added | 200_success | What exactly do you mean by "Request" in "Submit Request" and "Send Request"? Does the request have to go somewhere to be approved, with a non-zero probability of rejection? | |
| Aug 24, 2015 at 0:12 | history | edited | alexw | CC BY-SA 3.0 |
added 153 characters in body
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| Aug 24, 2015 at 0:05 | answer | added | iHaveacomputer | timeline score: 9 | |
| Aug 23, 2015 at 23:29 | history | edited | alexw | CC BY-SA 3.0 |
added 182 characters in body
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| Aug 23, 2015 at 23:20 | comment | added | alexw | @Majo0od because they don't actually get charged when they submit the request. We just hold their card information on file (with Stripe) and charge them later. | |
| Aug 23, 2015 at 23:05 | comment | added | UXerUIer | Is there a reason why it says submit request as apposed to "Submit Request and Pay?" | |
| Aug 23, 2015 at 22:42 | history | tweeted | twitter.com/#!/StackUX/status/635582966165540864 | ||
| Aug 23, 2015 at 20:46 | comment | added | user3819867 |
Non-UX remark: It doesn't include the word pay. Does not state that the submission is a purchase contract. In the US authorities are said to be quite meticulous about that.
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| Aug 23, 2015 at 20:24 | answer | added | Peteris | timeline score: 14 | |
| Aug 23, 2015 at 16:53 | answer | added | jackiemb | timeline score: 3 | |
| Aug 23, 2015 at 15:00 | answer | added | Helen Zhabko | timeline score: 3 | |
| Aug 23, 2015 at 14:52 | answer | added | Tom Griffin | timeline score: 76 | |
| Aug 23, 2015 at 14:32 | history | asked | alexw | CC BY-SA 3.0 |