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Aug 1 '13 at 7:30 comment added Michael Lai But this is still looking at user experience from the perspective of the interface design. I think the Kano model is more relevant in terms of capturing some of the semi-qualitative aspects of how a user feels (i.e. what they experience) using the application.
Jul 31 '13 at 8:53 history answered Paul CC BY-SA 3.0