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Trailing User experience and the trailing slash for directories in the URL?

    Tweeted twitter.com/#!/StackUX/status/277533559974146048
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Trailing slash for directories in URL?

From an SEO perspective, it may be negligible if you include a trailing slash for directories or not, as long as you set redirects to the chosen one (to avoid duplicate content) and link-build to the right one:

example.com/about/
example.com/about

Other authors suggest that it's best to avoid a redirect and that a trailing slash is typically for directories (folders), while a lack thereof implies a file.

But what about the user's perspective?

Is there any research on the best practice? What do users expect? (If anything.)