Timeline for The best user journey for a lengthy task
Current License: CC BY-SA 4.0
2 events
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Jul 17, 2018 at 10:14 | comment | added | John O | While I can put steps 1 and 2 into one form, there will still be occasions where they could be treated separately. For instance, a landing page may have a slider allowing the user to choose their preferred loan, then click 'apply'. Alternatively, a banner or section may just contain a 'get started' button, which would lead onto the full form. This can be handled. The form itself is already pretty awesome and there are plans to make it even more so. Save and resume is a great idea, but I have also to be wary about security and how this data is stored. | |
Jul 17, 2018 at 9:45 | history | answered | Andy | CC BY-SA 4.0 |