5

I have an option menu where one of the options is a simple group of 2 radio buttons:

enter image description here

Now in certain conditions, the 2nd option is not available, but i was wondering if it's okay to simply disable a radiobutton if there are only 2 options available:

enter image description here

Or should i just hide the entire radiobutton group in this scenario?

2
  • I just realized that the amount doesn't really matter. If i have a radiobutton group of 3, or 4, or 5, or 100 and all the other options are disabled until only 1 options is left, you have the same situation.
    – DennisW
    Jul 12, 2018 at 10:00
  • 3
    The answer is probably the same as the more generic "disable or hide" question that keeps cropping up. Generally (there are always exceptions), if something is not available for reasons the user has no control over (how something is licensed; unlikely-to-change user-permissions) and therefore never likely to be able to use then you hide inapplicable options; if an option is unavailable because at the moment they (or the system) don't meet certain requirements (but there's a reasonable chance they could be met), then disable.
    – TripeHound
    Jul 12, 2018 at 11:53

2 Answers 2

1

In this condition if no other option is available to the user, you don't have to ask the question at all. It becomes an automatic attribute of the system. The user cannot change it or act on it in any way. It becomes a statement of fact somewhere on the interface.

0

It depends on the content of the options. If it is necessary, that the user sees option1 only for informational reasons you should not hide the option when option 2 is not available. But to show options when actually there is only one option seems strange to me an might be frustrating if the reason for the disabled option 2 is not obvious. In this case i would show an informational text rather the an radiogroup with only one option.

If it is the case that option 1 has no informational value to the user, I would hide the whole radiogroup.

There is another problem. What if the user does not fill out your form in the meant order an chooses option 2 and after that fills in the condition changing value? You would have to change option 2 into option 1 which is confusing. Both mentioned solutions will resolve this problem.

2
  • Sorry, i did mean hide the entire radio group and not just "option 2".
    – DennisW
    Jul 12, 2018 at 9:57
  • Yes I understand that. But a radiogroup with only one option (the other one is disabled) seems still strange...
    – BrunoH
    Jul 12, 2018 at 10:07

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.