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visits member for 2 years, 10 months
seen Jan 24 at 21:59

"Your competition is a hungry immigrant with a digital handheld assistant. America is made up of immigrants... if your children are to be successful they must act like immigrants in their own country. Just by being born here doesn't give you the ability to be successful... it is the work ethic... the pioneering ethic... the service ethic that will win. Your competition is always a hungry immigrant with a digital assistant: hungry in the belly for food, hungry in the mind for knowledge, and the hunger is something that should never leave you."

~Dr. Dennis Waitley


Nov
14
comment What are the standards for expected time to 'First Contact' with client for an electronic communication?
Service standards are not something that's global simply because there are too many factors that can affect it. If you asked a group of clients if 48 hours were a good timeframe to get back in touch, you'd probably get some variations of answers from "Yes that's pretty fast" to "Why can't you take care of it now?". It's a mix of resource allocation, client urgency/need, and personality types. Heck if you have the resources and ability to, call them back in 5-10 minutes from initial contact. But that requires a dedicated customer service staff in order to get any work done.
Nov
14
comment What are the standards for expected time to 'First Contact' with client for an electronic communication?
If the standards told you 2 weeks would you follow that advice?
Nov
14
comment How Do I Show a Static List of Countries Without Using an Accordion?
I second the combobox idea. Create the network combobox based on the country combobox selection and populate a multi-checkbox input for the services. Save a ton of space and it would look tidy.
Nov
14
answered Freezing the UI when doing a synchronous operations
Nov
12
revised Best Way to Show the Social Icons?
punctuation and incomplete sentences
Nov
12
comment Best Way to Show the Social Icons?
+1 Society is pretty much trained to see those as either "Like" or "Follow".
Nov
12
suggested suggested edit on Best Way to Show the Social Icons?
Nov
12
awarded  Editor
Nov
12
revised Best Way to Show the Social Icons?
restructuring of what is being asked
Nov
12
suggested suggested edit on Best Way to Show the Social Icons?
Nov
12
answered What are the standards for expected time to 'First Contact' with client for an electronic communication?
Sep
22
awarded  Teacher
Sep
22
awarded  Supporter
Sep
22
comment What are some alternatives to the phrase “Are you sure you want to XYZ” in confirmation dialogs?
- Delete this item? YES NO - Are you sure? YES NO - Do you understand the implications of deleting this? YES NO - Coke or Pepsi? YES NO
Sep
22
comment What are some alternatives to the phrase “Are you sure you want to XYZ” in confirmation dialogs?
I agree with the humorous messages. I always find myself reading them even though I already know which one to select. It's just fun to do.
Sep
22
answered Should an interface ever say “thank you”?
Sep
22
awarded  Citizen Patrol
Sep
22
answered Setting safe defaults for user interface configuration by client