621 reputation
28
bio website greenpointdesign.com
location Providence, RI
age
visits member for 2 years, 10 months
seen Jan 3 at 15:31

Jan
2
answered Several data visualizations on one page?
Jan
2
answered Would the concept of gamification be a bad idea in government?
Jan
2
answered Could cognitive style be transferred to personas?
Sep
23
awarded  Critic
Sep
13
awarded  Yearling
Aug
1
comment How could you prevent users from leaving their original copy in the photocopier?
I like simple physical constraints too. This is sort of like making diesel nozzles wider than unleaded ones to prevent you from filling up your gas-powered car with diesel fuel.
May
17
answered What are the best practices for tooltips on mobile websites?
Feb
27
revised Is there a pattern for cycling or toggling through time periods?
added 1 characters in body
Feb
27
revised Is there a pattern for cycling or toggling through time periods?
added 292 characters in body
Feb
27
answered Is there a pattern for cycling or toggling through time periods?
Feb
26
comment Do people actually use tooltips?
Tooltips are a great way to layer in info in a web interface, but don't rely on them too heavily. When you move to mobile you'll have to come up with another way of explaining all those pretty icons -- probably with a chunk of text alongside the icon.
Dec
4
answered Should User Experience Designers / Architects be responsible for the CMS requirements of a website rebuild?
Dec
4
answered What's the best way to show efficacy/difficulty of a certain solution in guidelines?
Oct
23
comment What is the current pixel width standard for a website's content area?
Yup, the Nielsen article sums it up -- the new average resolution is 1366×768. We're looking at redoing an admin interface in a wider 1200px container. That should be fine for most users, but I'm concerned that it also work for users on laptops and tablets.
Oct
2
comment Is a sitemap always needed when designing a microsite?
I always include a sitemap, or a flow, for multi-screen projects. It seems like overkill, but you'd be surprised how often it forestalls objections from stakeholders or developers.
Oct
2
answered Is a lightbox considered a dialog box?
Sep
13
awarded  Yearling
Sep
7
comment Should “Customer Service” be considered a function of user experience?
I use our customer support group as a resource. Most customer support groups will maintain a list of top customer issues. And many of the CS people have thought of potential fixes for those issues. So, it's well worth it to check in with your CS staff on a regular basis.
Sep
7
comment How to make an interface look touchable?
Add fur -- make it look furry!
Sep
7
comment Why should we ask the password twice during registration?
Another thing about double-entry is that it helps the user remember newly created passwords.