7,675 reputation
1925
bio website boredwithchurch.info
location South East England
age 51
visits member for 3 years
seen Feb 17 at 14:23

25+ years in software development.

6 years on an HCI PhD.

20+ years married.

19 years a parent.

I can cope with anything.

Check out my short story


Jan
12
comment What do I need to know to get started as a professional UX/interaction designer?
All of which look good, but putting 5 years of designing and building websites for clients is also good.
Jan
12
comment What do I need to know to get started as a professional UX/interaction designer?
Also read some of the UI classicas like Norman and Krug - in fact, if you can "get" Krug, that is a good basis for any UX person. Tools - the problem is that most tools that indicate expertise are expensive. As that is not my expertise, I will let others comment on what might work.
Jan
11
comment Is it a good practice to have a subdomain for a big project?
If the system of one part is down, it doesn't mean that they will all be down.
Jan
11
comment What do I need to know to get started as a professional UX/interaction designer?
Yes - I wasn't meaning to limit it to just those routes - all I meant is that there are many routes to UX, and each route has a different emphasis.
Jan
11
comment How to best ask for computer experience in a survey?
Not sure it would work. I don't know how I would answer this, but I am definately a power user. I think it needs more clarity, as part of the list.
Jan
11
comment How to best ask for computer experience in a survey?
And the point is "other MailClient" is not very clear. It is important not to make people feel stupid. So a list of apps, some of which they will use, is very neutral. Nobody will use all of them.
Jan
10
comment Engaging end-users to access the site once an off-line task has been completed?
The core thing is to make sure that there is a benefit to the investor in going back. Which means a) making it easy and b) financial incentive.
Jan
10
comment What is a popular method to show that a form is/has been successfully submitted?
It does depend, @Barfieldmv. WHen the entire page disappears into spinners, it is bad. SMall spinners for each line are not a big problem, but I still think one is better.
Jan
10
comment What is a popular method to show that a form is/has been successfully submitted?
+1 for multiple spinners. They drive me nuts.
Jan
10
comment Unit of measure and Quantity in Purchase Orders
But that may not relate to what the customer expects. If they are bulk-ordering liquids, they don't expect to order 1mL - they are more likely to expect 1L. And they will not necessarily notice. WHat do you do when they order 1mL of something you only stock on 10L bottles? And do you have to price everything in mL - that could be fun.
Jan
9
comment How to design for optional extras which are conditionally available?
+1 because the core question is "when do you want this delivered?", which is simply a list of options. If you can list out these "when delivered" options, it should cover everything.
Jan
6
comment Should I provide feedback from a save button?
I don't like disabled buttons. I ealise that this is personal preference, but I want to be able to save my documents again, even if nothing has changed. I want that control over what is happening, even though I know it is illusory. Personally, I would only disable buttons when clicking them twice in a row will have unwanted effects ( like, say, sending an email multiple times, or paying for a purchase )
Jan
6
comment Should I provide feedback from a save button?
And if there is an issue, the "saving" state may remain on longer, which gives some indication to the user that the app is trying to save, and hasn't just died.
Jan
6
comment Should I provide feedback from a save button?
Tellig them that it is happening, and that it is completed OK ( or not ) but doing this unintrusively is the best option. I think MS are actually wrong to not provide this feedback, but people get used to the way that thing work.
Jan
5
comment Unit of measure and Quantity in Purchase Orders
I think you need to start by clarifying with the customers what they understand, and what they want to do. Let them do that, and then organise and inform around that.
Jan
3
comment How can I deal with too much blank space in a desktop application?
@CamJackson - ok, so can the summary tab be abbreviated, maybe allowing users to click to explain more details, but as a default, displaying less information? Just a thought, and it may not be practical.
Jan
2
comment Self Service Checkouts
Lack of research seems to be a common theme. It is just sad that in this day and age, no-one bothered doing the basic research.
Jan
2
comment Self Service Checkouts
What you are proposing is far better! UX principles clearly shown, that the main route is the straightforward one, and then allowing for exceptions ( deletions etc ).
Jan
2
comment Self Service Checkouts
It is more process related. I think a lot of people have experienced these, but if not, just consider yourself lucky. So far.
Jan
2
comment Self Service Checkouts
@PhilipW - yes, and especially with this type of product wich is a new product, not hamstrung with historical requirements. It seems like a good opportunity to do it right.