7,695 reputation
1925
bio website boredwithchurch.info
location South East England
age 51
visits member for 3 years
seen Feb 17 at 14:23

25+ years in software development.

6 years on an HCI PhD.

20+ years married.

19 years a parent.

I can cope with anything.

Check out my short story


Mar
25
comment Which is better option 'School', 'College' or any other?
@JohnGB - OK fair enough. That is why I tried to explain my reasoning. Maybe Qualification Title? Or Description of studied areas? Don't know.
Sep
9
comment Should “Customer Service” be considered a function of user experience?
@Itumac - yes, and it also provides a focus and justification for specific changes, because these are problems that specific customers have experienced.
Aug
2
comment Is implementing dark patterns unethical?
Like with programming, I would consider dark patterns simply something that is not generally recognised as good practice. That does not mean it should never be used, or that it is never used. Overt simply means you tell people.
Aug
1
comment Is implementing dark patterns unethical?
@DA01 - no but covert psychological tricks are dark patterns. They are, by definition, bad UX, but the question is whether these are unethical, not whether they are part of UX. My view is that covert dark patterns are unethical, but there are cases for using dark patterns overtly, which are not unethical, even if they are bad UX.
Jul
31
comment Is implementing dark patterns unethical?
Done overtly, then it is much better. There is then the challenge of understanding WHAT to measure. As you describe, that is perfectly acceptable. If it had been for the management to decide who to sack, done without anyones knowledge, and without telling you your performance, the same processes would be much more sinister.
Jul
31
comment Is implementing dark patterns unethical?
@Aadaam This is why it is such a difficult area to be definitive on. Order tracking is standard, and acceptable for commerce sites. Providing diagnostics is acceptable. Tracking users work activity to see who is working best is, IMO, unethical, because it is done covertly. As I said, others may have a different perspective on this. As with all ethical questions, it is always bigger than a simple "acceptable/unacceptable" classification for specific activities.
Jul
31
comment Should we try and avoid fail states at all cost or allow users to recover from fail states?
Do note that roll-overs are not always the best idea. But something to indicate why the button is disabled would make all of the difference. If you are not using JS, then a permanent message would be as good.
Jul
24
comment Is adding “Flag as inappropriate” button necessary for site with expiring content?
I wasn't disagreeing with you, just highlighting why it may be a legal issue.
Jul
24
comment Is adding “Flag as inappropriate” button necessary for site with expiring content?
You may have a legal problem if you are considered the holder of inappropriate material. The purpose of the flagging here is to remove offensive content quickly, not to block users.
Jul
23
comment Reason that most (business) applications have a blue theme?
But because IBM were successful and safe, there is - maybe - a tendency to associate blueness with safety. It is working the other way round. And they chose blue because they think it feels corporate and safe. Possibly.
Jul
3
comment Denoting a tab as being “unsaved” in a web application
That is a problem. Italics might work, but are not as good. Do you need to bold the current tab? Brackets might be the better route in this case.
Jun
27
comment How to deal with tab overflow of dynamic tabs?
I do not have a problem as such with Chrome, just that as an example for other applications, where there may be hundreds of tabs, it is not the way to go. IMO.
Jun
26
comment Using a ribbon as navigation
Horizontal menu-type things. Like at the top of SE pages. Yes these are links, but menu was the closest I could find. I mean a set of links across the top or side.
Jun
22
comment Established classification and category for UX
Academically, my PhD (in HCI) is classified as psychology, broadly speaking. The problem is that the discipline as a whole draws from a range of sources, quite properly, so it fits into all of these categories (and more) depending on what aspect of UX you are talking about.
Jun
21
comment “Adding and Subtracting a Value” Horizontal or Vertical Controls better affordance?
A good option, if the vertical space is not also at a premium. However, I suspect that ALL space is actually quite critical.
Jun
21
comment “Adding and Subtracting a Value” Horizontal or Vertical Controls better affordance?
@Yallow We actually don't have enough information to decide, so I wanted to put another view, to allow Jack to know the questions he needs to ask, and the implications of the answers. It may be that you are correct, and my conclusions actually concur with yours.
Jun
18
comment “Clear all” button history
Although, infact, that may be done by explicitly resetting the specific fields. But I agree that this is the only place I would use reset form functionality
Jun
13
comment Details and Pricing Change Based on Location
Not knowing about US planning laws, would the "base prices" serve to order by price - that is, are the local additions consistent? So the ordering still works, even though the price may be out?
Jun
13
comment Details and Pricing Change Based on Location
Giving an estimate, and explaining why this might change is a good idea. Then allowing users to select a location if they want a specific price should keep everyone happy.
Jun
13
comment Colliding icon meanings
+1 for convention > context. The purpose of icons is not to "represent" a task, but to "indicate" a task - that is, the user has to see it and know what it means. Reusing icons means that the user is confused, and will hate you. They may have to spend some time understanding new icons, but at least they won't be confused.