7,245 reputation
1623
bio website boredwithchurch.info
location South East England
age 49
visits member for 1 year, 9 months
seen Apr 27 at 12:12
stats profile views 255

25+ years in software development.

6 years on an HCI PhD.

20+ years married.

19 years a parent.

I can cope with anything.

Check out my short story


Apr
23
awarded  Nice Answer
Mar
29
answered Humor on the deathbed
Mar
25
comment Which is better option 'School', 'College' or any other?
@JohnGB - OK fair enough. That is why I tried to explain my reasoning. Maybe Qualification Title? Or Description of studied areas? Don't know.
Mar
25
answered Which is better option 'School', 'College' or any other?
Mar
1
awarded  Popular Question
Nov
1
awarded  Nice Answer
Sep
21
awarded  Custodian
Sep
9
comment Should “Customer Service” be considered a function of user experience?
@Itumac - yes, and it also provides a focus and justification for specific changes, because these are problems that specific customers have experienced.
Sep
8
answered Should “Customer Service” be considered a function of user experience?
Sep
3
awarded  Nice Question
Aug
15
accepted Forcing users to take a specific path
Aug
7
answered Hide tabs without any content?
Aug
7
awarded  Nice Answer
Aug
2
comment Is implementing dark patterns unethical?
Like with programming, I would consider dark patterns simply something that is not generally recognised as good practice. That does not mean it should never be used, or that it is never used. Overt simply means you tell people.
Aug
1
comment Is implementing dark patterns unethical?
@DA01 - no but covert psychological tricks are dark patterns. They are, by definition, bad UX, but the question is whether these are unethical, not whether they are part of UX. My view is that covert dark patterns are unethical, but there are cases for using dark patterns overtly, which are not unethical, even if they are bad UX.
Jul
31
comment Is implementing dark patterns unethical?
Done overtly, then it is much better. There is then the challenge of understanding WHAT to measure. As you describe, that is perfectly acceptable. If it had been for the management to decide who to sack, done without anyones knowledge, and without telling you your performance, the same processes would be much more sinister.
Jul
31
comment Is implementing dark patterns unethical?
@Aadaam This is why it is such a difficult area to be definitive on. Order tracking is standard, and acceptable for commerce sites. Providing diagnostics is acceptable. Tracking users work activity to see who is working best is, IMO, unethical, because it is done covertly. As I said, others may have a different perspective on this. As with all ethical questions, it is always bigger than a simple "acceptable/unacceptable" classification for specific activities.
Jul
31
answered Is implementing dark patterns unethical?
Jul
31
comment Should we try and avoid fail states at all cost or allow users to recover from fail states?
Do note that roll-overs are not always the best idea. But something to indicate why the button is disabled would make all of the difference. If you are not using JS, then a permanent message would be as good.
Jul
30
answered Should we try and avoid fail states at all cost or allow users to recover from fail states?