Reputation
55,476
Next tag badge:
123/100 score
19/20 answers
Badges
10 110 192
Newest
 Guru
Impact
~1.4m people reached

Mar
6
comment User-friendly name for Boolean options?
State or status?
Jan
26
comment Why we need 'county' on UK address forms
@EricStoltz The thing is, that county is not just another field. For a great many people in the United Kingdom, the county is personal - a part of their upbringing. Yorkshire born and bred. People are proud of their county - it's part of their identity. So, yes some people really do want to include this as part of their address even though it's an extra field (but remember I said it should be optional). Automating the display of the county might confuse further since postcode always comes at the end of an address and people may have already included the county.
Jan
26
comment Why we need 'county' on UK address forms
@EricStoltz Yes that is a general principle to bear in mind, but never say never. What if it's a detail that the user wants to be able to provide (because they believe it is an important part of their address) but can't because the business doesn't technically need it.
Jan
25
comment Why we need 'county' on UK address forms
It's an odd situation isn't it! Users should be able to enter the County if they want to, but not if they don't. The business doesn't use the county because they don't need to. But the two contexts can be connected in a loop back to the user (via a delivered envelope), so it seems they ought to match. That suggests all parts of the loop either ignore or use the County. Since County is redundant, then that suggests we should ignore - but then we come back to managing user expectations. Redundancy for the sake of expectations? User expectation wins imho, so perhaps yes, system should use it.
Jan
6
comment What is Golden Ratio and how do we implement it in designs?
Mashable article showing golden ratio used for 'new' twitter design in 2010. Also this answer on Usage of Golden Ratio
Sep
17
comment Should desktop apps allow you to zoom in with ctrl +/-?
On Windows (not sure which versions) then the Windows key and +/- already does a general desktop zoom (via the Magnifier tool) so there's no need to add this unless your application has a specific canvas to zoom in and out of.
Sep
17
comment Should desktop apps allow you to zoom in with ctrl +/-?
Also photoshop?
Sep
8
comment Is conducting a UX review while drunk a good idea?
You said "I think older people are much more likely candidates to find out such flaws". Well it's funny you should say that... The user is my mom
Aug
5
comment What's the rationale behind Google's “no save” approach?
Goodbye, Ctrl-S
Jul
6
comment Why are line numbers in text editors and programming IDEs so often disabled by default?
Also found this Visual Studio - why are line numbers off by default?
Jul
6
comment Why are line numbers in text editors and programming IDEs so often disabled by default?
Yeah - I don't have data to back this up one way or the other either, so I'm hoping someone else can come up with something other than personal preference or anecdotal evidence. Data rules.
Jul
2
comment Controlling movement direction in isometric view
Turn your keyboard round by 45 degrees.
Jul
2
comment Do disabled buttons still need to be contrast compliant for accessibility?
The WCAG Guidelines are not saying that the "part of an inactive user interface component" has to be a "decorative item" and/or "visible to anyone". These are three separate criteria.
Jul
2
comment Do disabled buttons still need to be contrast compliant for accessibility?
A disabled button still imparts a message in its own right even if the content behind it cannot be accessed. Wouldn't you effectively be saying that you only want users without visual impairment to know that the feature is only temporarily unavailable?
Jun
22
comment How to design form that requires users to validate email or phone number?
If I understand what you want from this question: Next to the submit button on the index page, put a link 'I have a validation code'. The validation page can be generic for email/phone, but can detect the validation type because the format of email and phone validation codes can be made to be different.
Jun
15
comment Why do so many organizations collect first and last name on the sign up page?
Also of interest: Can I reformat personal names obtained from a single form field?.
Jun
15
comment Why do so many organizations collect first and last name on the sign up page?
Because the alternative would be likely to be asking for the full name and what do you actually want to be called - ref: Merging firstname/last name into one field. Some notable examples of those that only ask for full name are Amazon, Twitter, Quora, Vimeo, SourceForge, and um... nope that's all I know of. As a sidenote, I've found that something of the order of 50% of 'popular' websites don't ask for your name at all.
May
21
comment Is there a minimum viable number of personas you could use?
It depends... on the data that is backing the personas. However I think two extreme personas and the assumption that 'catering for both would meet in some middle ground that covers the corpus' might be a an invalid theory for many cases! I'd suggest not having the 'extreme' personas sitting so close to the end of a long data tail, and at least a third which uses the researched evidence to represent the corpus and is identified as the 'primary' persona.
May
21
comment The coding monkey dilemma
@PariyaKashfi The FoolProof link above recognizes that this is the case and that it's no easy task but does suggest that the 'UX Champions' can try to act as 'agents of change' in trying to improve the situation where it matters.
May
13
comment When should a text input be auto selected?
Well said. Only by an unbiased introspective look at the reasoning and the clear benefits can a decision be made, and whilst we can help provide the framework for understanding this, it's bound to hinge on generalisations unless we have all the pertinent facts. As a result, only the OP can answer his own question for their own scenario.