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Apr
2
comment What is best UX design process for a Startup?
Go pick up a copy of Laura Klein's "UX for Lean Startups". I think it'll help.
Mar
23
comment How can I communicate the user, that the refresh button must be clicked to refresh the content?
Did you ask the test participants why they hesitated? I can think of several possible reasons (didn't recognise the icon's meaning, thought it refreshed the whole page and would lose their settings, etc.)?
Feb
21
comment What's the difference between “Discovery” and “Usability”?
Depends what you mean by "the same time". Generally the practices are one or the other. E.g. ethno-style interviews are pretty much all discovery - since you're not evaluating a product. Process wise you'd do both discovery & usability practices at the same time when you're in an environment of rapid exploration & testing. Finding new stuff out & testing whether what we found out is correct. That kind of setup is what you'll sometimes see in startups, agile & lean teams.
Feb
21
comment What to use for “other” or “unknown” gender?
Not everybody fits in M/F categories, and for those that do fit in those categories you don't have 100% data. That's the reality of the world we live in. What is the problem? ;-)
Feb
19
comment How many participants for an ethnographic field study?
This. In the academic literature this is often referred to as "saturation". Googling around that should get the OP some pointers.
Feb
6
comment Is creating a user persona for a personal project needed?
I'm in the 'proto-persona' = a fundamentally different thing from persona cap. Hence the 'proto" :-) Proto/ad-hoc persona are useful for initial alignment. But unless you ground them in actual research they can be positively dangerous in my experience.
Feb
6
comment Best way to create user personas?
Are you asking how to create persona [which is a question abot user research], or how to produce persona descriptions [the physical artefacts used to communicate the persona research]?
Feb
5
comment Email username for automated emails
@DanielZahra - I think you can do both. You can make it obvious that it's an automated mail, but also have a human as the sender. For example I suspect that few subscribers think that I send our Agile & Lean UX newsletter by hand. The Mailchimp footer is probably a bit of a give away ;) But the email is "from" me and I read the replies. I'll clarify the answer.
Dec
19
comment Displaying First Name vs Full Name - Is one less formal than the other?
If I had more than one up-vote to give… ;-)
Aug
23
comment How to tell Facebook users don't be afraid to sign in?
++ x lots to this answer. Facebook only login == I don't use the site.
Aug
20
comment Can UX without research really be called UX?
I'd actually disagree with that moderately ;-) When working with agile teams I'd much rather involve them with the research work, rather than try and do it all before hand. Good agile teams work incrementally. UX research folk work incrementally. Having both work together is stupidly effective in my experience.
Aug
14
comment Guidelines on using hyphenation in interactive design
Agreed - but the holes & rivers problem goes away if you don't right justify — and the driver for filling all the horizontal space by combining right-justified text & hyphenation on the paper is — well — often to get the most out of the paper.
Aug
13
comment Guidelines on using hyphenation in interactive design
Yeah — but that's just me guessing. Wouldn't be the first time my hunches are crushed after watching what people actually do with a UI. Test it. See what happens ;-)
Aug
9
comment what is the critical mass for design research
I think we have very different definitions of design research / interviewing ;) For me it's all about understand users, discovering needs, etc. It's all generative. Usability testing, on the other hand, is evaluative. It's about finding out whether something we already built is well or badly. The former is open. The latter is closed. Having done both they're very different methods to me, and have very different requirements on recruiting.
Aug
6
comment what is the critical mass for design research
The Nielsen piece is about the numbers for usability testing — not the numbers for interviewing.
Jun
11
comment What are the pros/cons of performing usability testing with multiple participants simultaneously?
In my experience two achieving more than one is only a problem if the team is over-focussed on task completion during testing. Because you can still see the problems happen. In the scenario you described it's obvious that there is a problem - since the participants nicely articulated it for you ;-)
Jun
1
comment How usable are outlined buttons?
I dunno ;) I'll ask… Not sure if the old ones were kept.
May
28
comment Should GitHub's “Fork” button not be a button?
The downside is an extra level of annoyance every time I fork. That little "yes I am sure - that's why I clicked on the button" that rolls around my head. And which quickly becomes an automatic click, removing the value in stopping accidental clicks... which so far we have no evidence for actually existing ;-)
May
28
comment Should GitHub's “Fork” button not be a button?
I agree with IMSo. I'd question whether forks without contributions are necessarily accidental. I regularly fork stuff I'm interested with to play with locally, but end up not doing anything with it. I've never forked anything accidentally that I can recall.
May
25
comment Correct Placement of Newsletter Sign Up?
This is exactly the right way to think about it. Where you place the newsletter depends on how important it is for you, and where the user is in their journey.