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May
11
answered Why do inflight wifi networks display a captcha?
Apr
2
comment What is best UX design process for a Startup?
Go pick up a copy of Laura Klein's "UX for Lean Startups". I think it'll help.
Mar
23
comment How can I communicate the user, that the refresh button must be clicked to refresh the content?
Did you ask the test participants why they hesitated? I can think of several possible reasons (didn't recognise the icon's meaning, thought it refreshed the whole page and would lose their settings, etc.)?
Mar
23
revised Ideas on helping to plan the UX “big picture” with CEO and Exec team
added a couple of book refs
Mar
22
answered Ideas on helping to plan the UX “big picture” with CEO and Exec team
Mar
18
answered User Research to validate App Concepts
Feb
21
comment What's the difference between “Discovery” and “Usability”?
Depends what you mean by "the same time". Generally the practices are one or the other. E.g. ethno-style interviews are pretty much all discovery - since you're not evaluating a product. Process wise you'd do both discovery & usability practices at the same time when you're in an environment of rapid exploration & testing. Finding new stuff out & testing whether what we found out is correct. That kind of setup is what you'll sometimes see in startups, agile & lean teams.
Feb
21
answered What is the difference between UX Design and Service Design?
Feb
21
comment What to use for “other” or “unknown” gender?
Not everybody fits in M/F categories, and for those that do fit in those categories you don't have 100% data. That's the reality of the world we live in. What is the problem? ;-)
Feb
19
comment How many participants for an ethnographic field study?
This. In the academic literature this is often referred to as "saturation". Googling around that should get the OP some pointers.
Feb
15
reviewed Approve Building an archive of insights into our users
Feb
15
revised How does the d.school's framework for Design Thinking map onto IDEO's?
added piccy
Feb
15
answered How does the d.school's framework for Design Thinking map onto IDEO's?
Feb
15
answered What's the difference between “Discovery” and “Usability”?
Feb
6
comment Is creating a user persona for a personal project needed?
I'm in the 'proto-persona' = a fundamentally different thing from persona cap. Hence the 'proto" :-) Proto/ad-hoc persona are useful for initial alignment. But unless you ground them in actual research they can be positively dangerous in my experience.
Feb
6
comment Best way to create user personas?
Are you asking how to create persona [which is a question abot user research], or how to produce persona descriptions [the physical artefacts used to communicate the persona research]?
Feb
6
answered Is creating a user persona for a personal project needed?
Feb
5
revised Email username for automated emails
deleted 15 characters in body
Feb
5
comment Email username for automated emails
@DanielZahra - I think you can do both. You can make it obvious that it's an automated mail, but also have a human as the sender. For example I suspect that few subscribers think that I send our Agile & Lean UX newsletter by hand. The Mailchimp footer is probably a bit of a give away ;) But the email is "from" me and I read the replies. I'll clarify the answer.
Feb
5
reviewed Reject How can I prevent the user from deselecting all the checkboxes?