2,754 reputation
924
bio website cellio.livejournal.com
location Pittsburgh PA
age
visits member for 3 years, 6 months
seen Sep 5 at 18:59

Jan
30
comment All my users are from Afghanistan; or, how to get users to correctly fill out a form
@Nrgdallas, it does require careful wording of that notice, tailored to the expected user base. (You'd probably explain it differently on a web-development forum versus a photo-hosting site.)
Jan
25
awarded  Informed
Jan
8
comment Why is embedded help not popular?
Contextual help is more expensive to develop and especially maintain than "plain old help" is. And you're probably not going to ditch your plain old help, so you end up with the help page/manual/document for general reading and either tagging or a copy to support the contextual snippets. This is hard to do well and more expensive than just publishing the doc as a unit.
Dec
25
comment What are the best practices on religious holidays?
Yes, this. If you're a religious business then go ahead and use your religion's norms for these things; if I call a Jewish bookstore I expect to be greated with "shana tova" near Rosh Hashana no matter who I am, and if I call a Christian store I'll expect a "Merry Christmas" around now. But if you sell widgets, why do you need to do anything special at all? Holidays don't compel you to acknowledge them. (Hmm, I wonder if anybody has done a user study on this.)
Dec
25
comment What are the best practices on religious holidays?
Trying to guess religion based on geography may be right most of the time, but when it's wrong it'll be terribly wrong. It's one thing for a minority to think everybody got the same inapplicable-to-him greeting; it's worse if he finds out that you did adjust but, from his POV, got it wrong.
Nov
26
comment Should UX design consider how things behave when they are broken?
Is your question, then, about the relative priority of this consideration among all the other UX concerns ("how important is...?")? I'm not trying to criticize, just refine -- I think it's an interesting area, and not just because I recently replaced an otherwise-perfectly-good keyboard because the paint and "locator bumps" wore off...
Nov
26
comment Should UX design consider how things behave when they are broken?
Most of your users aren't using a brand-new device most of the time, right? I mean, if you're designing kleenex maybe you don't care, but for anything durable, this seems obvious to me. Should this question be recast from a yes/no query to one asking how to do that?
Nov
9
comment Is Microsoft's Ribbon UI really that great, from a usability perspective?
That's the motivation; do we know if it actually worked? That is, has anybody done usability studies of the ribbon, comparing discoverability to the prior version?
Nov
9
comment Can we just use tooltip on some rather than on all controls?
Related: ux.stackexchange.com/q/10483/5400
Nov
9
comment Why do people mount TVs so high on the wall in their homes?
Where did they put them before TVs were wall-mounted? That is, what's driving the desire to put them over the fireplace now?
Nov
6
awarded  Nice Question
Nov
2
comment Why do people mount TVs so high on the wall in their homes?
Ah, that makes sense! My TV is aligned with my seated eye-level too.
Nov
2
comment Why do people mount TVs so high on the wall in their homes?
Thank you for helping me to refine my question. :-) I meant to ask about homes, not restaurants/bars, and have edited the question. (Another reason to raise them at restaurants would be to reduce the chance that unruly or clumsy patrons will damage them.)
Nov
2
revised Why do people mount TVs so high on the wall in their homes?
clarified intent - asking about homes
Nov
2
comment Why do people mount TVs so high on the wall in their homes?
Re #2: I wonder how many people know how to turn their TVs on/off without the remote. :-)
Nov
2
comment Why do people mount TVs so high on the wall in their homes?
I hadn't been thinking of bedrooms, but that's a good point.
Nov
2
asked Why do people mount TVs so high on the wall in their homes?
Nov
1
awarded  Announcer
Oct
29
comment visualising session data
What do you want to know from your data? What pages or origin countries are most popular? What individual users do? What users do in the aggregate (computed values, like average time spent on the site)?
Oct
29
comment In what situations is a “barrier to entry” training requirement before use appropriate?
Airplane cockpit, nuke-plant controls, X-ray machine... safety + impact on others?