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| bio | website | lukecharde.com |
|---|---|---|
| location | Albany, NY | |
| age | ||
| visits | member for | 2 years |
| seen | 5 hours ago | |
| stats | profile views | 191 |
Creating human-centric software experiences is my craft. I currently lead the User Experience/Interface Design Team at the New York State Department of Labor.
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Mar 4 |
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What to call “Cancel” when “Cancel” is already the default action? This answer makes sense in theory and likely in many cases (+1)... but "Cancel my Subscription" was all that was in my mind as the Redbox user when I took the screenshot - not "Unsubscribe" or "Remove". It would seem that the user's intent and mental model should trump interface copy consistency. |
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Sep 26 |
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UX style guide techniques Granted, the guide is rough, young and iterative - but it's helping bring our government enterprise forward... The real work of UX is the day-to-day agile/iterative collaboration with project teams - we chose to let a UX Guide evolve from the daily issues encountered, regardless of how rough it started. Certainly UX folk could rip it apart, but as Loren noted in the question... it's a big messy project. |
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Sep 11 |
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Why this timed-hover “like button”? Not sure I buy it either - all my references are to conjecture. If only we could think no-cost testing into existence... |
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Sep 11 |
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Why this timed-hover “like button”? Their choice in the word "kudos" is interesting - almost akin to "applause"... where 1 clap is an insult. You have to give at least 3 or 4 claps to be legit. |
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Sep 11 |
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Why this timed-hover “like button”? Just a theory... Interestingly, flattr.com throws in micro-payments with the like to add actual value. Not too sure how well they're doing, though. |
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Sep 11 |
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Why this timed-hover “like button”? Appears to be an interface element from the svbtle.com network, rather than that blog itself. |
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Sep 10 |
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How to prevent bias toward top filter results? Simpler was better. We went with this solution as it solved the issue at hand without going back to the drawing board to rethink the app. Had there been time and resources, the other suggestions may have been useful. |
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Sep 5 |
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Why don't people use the “I'm feeling lucky” button more often? Why don't people use the "Search" button on my slot machine more often? |
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Sep 5 |
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How to prevent bias toward top filter results? @you786 Agreed... if we start tracking and sorting by usage - currently not being done. |
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Aug 31 |
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Should microformats be used over the <address> tag? ..though it does affect the user's experience who is looking for the information through a search engine. Google maps locations and enhances search results based on structured data. |
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Aug 28 |
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Mobile search: Should variables be separated with a comma or space? The question indicates the input will be company codes which do not include spaces |
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Aug 25 |
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Is Apple's or Google's meaning of the three-horizontal-bar icon more popular? @Aadaam +1 for bringing in the physical device history - very interesting. Seems like the lines/dots may have been more for grip/traction at first - developing into an affordance over time. |
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Aug 25 |
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Is Apple's or Google's meaning of the three-horizontal-bar icon more popular? You may want to rephrase the question to ask something closer to "how to best indicate re-orderability". A popularity phrased question does not really indicate the challenge you are confronting and may cause downvotes or closing. |
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Aug 23 |
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Is it true that “the only 'intuitive' interface is the nipple”? this question has spawned an interesting conversation over at ycombinator news.ycombinator.com/item?id=4412372 |
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Aug 17 |
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Psychology behind $0.99 for paid apps, but $1.00 for donation apps? I would posit that anyone who donates on a regular basis could self-validate this assertion - it resonates with me on a deep level. We may have to look past UX to fundraising psychology for research to support it. I would enjoy digging a bit deeper also, but I'm on vacation without a reliable internet connection. |
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Aug 17 |
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Is “Tweet to Unlock a Free Download” a dark pattern? Thanks, Ben. Your answer brought alot of clarity to the distinction. |
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Aug 15 |
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Is “Tweet to Unlock a Free Download” a dark pattern? Thanks for the clarification of the "Dark Pattern" definition. Maybe we should call these patterns "Fart Patterns": people do it, it stinks, but there's no real longterm harmful consequences. |
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Aug 13 |
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Should users be forced into a responsive design (without the ability to opt out)? Nice concept. I like it - thanks for sharing it. We're actually proceeding with a solution that bases responsiveness off of a .responsive class and then remove the class if a user wants to see "desktop" view and vice-versa... seemed like a bit less latency than loading stylesheets. |
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Aug 8 |
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Is it true that “the only 'intuitive' interface is the nipple”? Your answer would have 100+ votes if there were more mothers on here. My wife wants to create a ux.se account just to vote this one up. |
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Aug 8 |
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Is implementing dark patterns unethical? Are our responsibilities limited to what the law requires of us? If we are legally allowed to do something, does that mean we ought to? If there is no relevant law to speak of with respect to a "What should I do?" problem we're facing, does that mean that anything goes? No. No. No. Great article in BusinessWeek tackling laws vs ethics goo.gl/z0cpW |
