3,123 reputation
31637
bio website lukecharde.com
location Albany, NY
age
visits member for 2 years, 11 months
seen Apr 15 at 1:47

Creating human-centric digital experiences is my craft.


Feb
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awarded  Popular Question
May
24
awarded  Notable Question
Apr
29
awarded  Yearling
Mar
21
revised Activation email message optimization
corrected spelling
Mar
9
accepted What to call “Cancel” when “Cancel” is already the default action?
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8
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awarded  Informed
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5
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awarded  Civic Duty
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awarded  Good Question
Mar
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awarded  Popular Question
Mar
4
comment What to call “Cancel” when “Cancel” is already the default action?
This answer makes sense in theory and likely in many cases (+1)... but "Cancel my Subscription" was all that was in my mind as the Redbox user when I took the screenshot - not "Unsubscribe" or "Remove". It would seem that the user's intent and mental model should trump interface copy consistency.
Mar
4
awarded  Nice Question
Mar
4
asked What to call “Cancel” when “Cancel” is already the default action?
Feb
14
awarded  Enlightened
Feb
14
awarded  Nice Answer
Jan
8
answered What do you call the method for ranking a set of items using a series of questions comparing just 2 at each time
Dec
4
revised UX style guide techniques
edited to shorter url
Dec
4
suggested suggested edit on UX style guide techniques