3,198 reputation
31738
bio website lukecharde.com
location Albany, NY
age
visits member for 3 years, 2 months
seen Jul 18 at 15:49

Creating human-centric digital experiences is my craft.


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awarded  Yearling
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revised Activation email message optimization
corrected spelling
Mar
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accepted What to call “Cancel” when “Cancel” is already the default action?
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awarded  Popular Question
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comment What to call “Cancel” when “Cancel” is already the default action?
This answer makes sense in theory and likely in many cases (+1)... but "Cancel my Subscription" was all that was in my mind as the Redbox user when I took the screenshot - not "Unsubscribe" or "Remove". It would seem that the user's intent and mental model should trump interface copy consistency.
Mar
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awarded  Nice Question
Mar
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asked What to call “Cancel” when “Cancel” is already the default action?
Feb
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awarded  Enlightened
Feb
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awarded  Nice Answer
Jan
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answered What do you call the method for ranking a set of items using a series of questions comparing just 2 at each time