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location UK
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visits member for 3 years, 5 months
seen 11 hours ago

Roving Psychologist.


11h
comment How to analyse user survey results
Next time you do this try doing a small sample survey so that the full survey is focussed around issues you have already identified. It makes analysis easier as the larger survey is providing more data on the issues you've already identified.
2d
comment What is easy to perceive? Width or height?
There are formal conventions on how to graph data - so users will be used to the formats shown above.
Aug
21
comment The usefulness of home appliances sound notification?
Its a good question: there are nice non bugging kind of sounds and there are 'notice me now' sounds like the smoke alarm. So clearly getting both the kind of sound and the volume of sound correct does matter on a device.
Aug
21
comment What are the typical best practices for handling reporting/flagging inappropriate content on a social/UGC site?
It'd probably be helpful if the question pinned down the kind of inappropriate content: spam is pretty easy to spot and would be dealt with in one way; inappropriate content from real users needs dealing with in a more sensitive way as you really want to keep your users but just pursuade them not to post certain stuff.
Aug
20
comment Explaining Wireframes to Remote Clients Sent via Email?
Its a good UX question. I've had to do this. And as noted below I did quite a lot of talking it through on the phone as well.
Aug
19
comment What techniques and software can be used to minimize replicate information on a website or book?
Sorry, I didn't get that content control is all down to you. If its all down to you and you get those situations where an item of information could equally go in either cluster A or cluster B - really you want to put it where your users are most likely to look for it. And sometimes you just end up cross referencing between two places on the site if they are both similarly logically likely. Doing Card Sorting with users will find out which 'heading' they are most likely to file an item under.
Aug
19
comment Idea to enhance the UX and the legibility of an internship report
I've added "documentation" as a tag although I think maybe "document design" is a better tag name if someone has the power to create it: document design is a specific UX area and designing hard copy information is different from software interfaces.
Aug
19
comment 0 to 10 rating system alternative
1 - 11 - As used on the volume control on the BBC's iplayer in an homage to the movie Spinal Tap (yes, really) :-) bbc.co.uk/iplayer/live/bbctwo
Aug
19
comment How important is the Q.S for cars for drivers?
I guess my first question is, is there already an app which does this ?
Aug
19
comment Do older adults prefer white-on-black or black-on-white?
What do you mean by 'older' ? - problems with small text kick in in one's late 40s generally. Whether its white on black or black on white doesn't make any difference.
Aug
15
comment Use of technical terms
Re your usability test finding: its a basic UX rule: users don't like reading - they like to 'figure things out'.
Aug
13
comment What shape should toilet seats be?
I'd argue that the aesthetic experience of a product IS part of the user experience, and that there is more to 'nicer to use' than pure ergonomics.
Aug
12
comment What shape should toilet seats be?
There is more to it than the physical demographic: there is 'fashion'. Which is why square toilet seats exist: victorianplumbing.co.uk/…?
Aug
6
comment How can wiring systems be designed to not rely solely on colour?
They could barcodes printed on them. And then when you pointed your smartphone at them it would tell you what they did...
Aug
6
comment Is it worth hiring a UX professional to help with a fundraiser campaign for a 2 year old website?
Don't forget to test the site: if you have been involved in building it, how it works will always be 'obvious' to you. But sometimes rather less to the users.
Aug
5
comment Toilet flush buttons
Off topic - but there are some sensor loos wich I use: the problem is that the sensor looks like a button, so there is a tendency for users to try to touch the sensor - which obviously totally undermines the point of a 'no touch' means of activating the loo / sink
Aug
5
comment what is the critical mass for design research
8-12 is optimal for user testing which is a fairly tightly defined procedure. However "qualitative research" is a much broader description.
Aug
1
comment Can I test different devices when I'll only have a sample of around 10 participants?
I don't think you can usefully hang numbers on the results with any degree of accuracy with this size of sample - you need to test more people if you want numbers.
Jul
30
comment How to refer to that '#' button on the phone?
No, call it Hash. (or the "noughts and crosses" key if dealing with anyone over 55 - as it looks like a grid for this playground game)
Jul
30
comment How to refer to that '#' button on the phone?
Pound and Sharp would be completely wrong for a British English Audience. Although I agree that most people have probably learnt it, the symbol actually means 'number', as in # 1, #2 etc. It's originally an American symbol. In Britain 20 years ago you'd have written No 1, No 2 although this format is being replaced by the American one.