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Roving Psychologist.


18h
comment A terminology question: differentiating between 'Detailed UX issues' and 'Structural UX issues'?
I'm afraid I don't think this answers the question at all: what I'm after is 'terminology' for different kids of problems (as per the question) rather than academic theory on how the brain works.
1d
comment A terminology question: differentiating between 'Detailed UX issues' and 'Structural UX issues'?
All of the above.
Dec
10
comment Does drawing a dash across the numeral 7 (seven) increase readability?
Dashing handwritten 7's is also cultural: its the way that the French are taught to write "7" at school.
Dec
4
comment Use of Alpha Numeric Phonenumbers
It's quite a worthwhile UX question - but it yes it needs rewording (which I've just done).
Dec
4
comment Use of Alpha Numeric Phonenumbers
I doubt the UK examples would work for most of the UK population - it depends whether you've had contact with the American usage. Texting on a mobile without a full keyboard makes you consider the use of the alphabetic keys on the phone keyboard - but contact with this will diminish now that people are using dedicated keyboards on smartphones.
Dec
3
comment Use of Alpha Numeric Phonenumbers
Spelling out words using the keypad is an American idea. If you tried to do it in the UK nobody would know what it meant, despite the letters being on all phone keypads.
Dec
2
comment What version number format would give users the most reassurance?
Think about how easy it is to communicate the informtion down the phone when someone on the helpdesk asks 'what version are you using ?'... so you want to write it in a format which is easy for users to read without making mistakes.
Dec
2
comment Prepare Community for a Redesign
Consider giving users a menu option to switch from the mobile version of the site to the full PC version
Dec
2
comment Why does the space bar do page down in browsers
Me neither ! - and I've been using a browser since Netscape Navigator 1.0. The spacebar is for adding spaces in my mental model of the world...
Nov
26
comment What is an surface-perpendicular wheel control called?
There aren't really engineering names which are that specific to types of controls - your best bet would be to flick through many pages of the RS electronics catalogue uk.rs-online.com/web/c/switches/rotary-switches-accessories
Nov
26
comment What is an surface-perpendicular wheel control called?
A potentiometer is the electronic device ( a circular variable resister) not the type of control described though.
Nov
24
comment Comparing mouse + Keyboard vs Touch Screen Input Devices?
I think the question could be usefully rephrased around 'design guidelines for touch / non touch interfaces'
Nov
24
comment Would you consider Trolls while creating personas?
In designing an online discussion system you should consider various classes of misuse: trolling is one; but another is the creation of 'SockPuppets' en.wikipedia.org/wiki/Sockpuppet_%28Internet%29
Nov
23
comment Is there any evidence to back up the theory elderly people won't know how to use a smartphone?
Worth noting how the linked study defined 'seniors' ... "which was defined as 68 and older".
Nov
21
comment User Testing Framework and Questions for comparative tests
Typologies are essentially vague and broad brush (and can just end up with endless arguments as to what fits under which category) I think you're in danger of trying to make something look accurately measurable that actually isn't. ( There are "Lies, Damn Lies and Typologies" ... )
Nov
21
comment What is the best way to mine the user's well-being, recent activity, and other useful info
Already been done: https://www.trackyourhappiness.org/
Nov
13
comment Might a design be “too good” for users that expect a low price?
Its also worth pointing out that not only is much academic research on cognitive science based on American/European audiences but much academic research uses 'college students' as they often form a handy pool of free research subjects in the same building...
Nov
11
comment What do you do when the user interrupts the purchase process?
You also don't want it to reset too quickly as the user goes off to hunt out which jacket / coat has their wallet in so they can find their credit cards.
Nov
11
comment Might a design be “too good” for users that expect a low price?
Thanks for digging out the old designs Patrick !
Nov
5
comment How to design a “data usage calculator” for a brand new smartphone users
Re-written. Feel free to edit further.