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Mar
12
asked Why do we say UX for User Experience rather than UE?
Mar
12
comment Terminology for user fear of unbounded space
I think spatial disorientation is a good term: you can get this problem in computer games as well, which is why they often have a mini-map to aid orientation.
Mar
11
comment Displaying states of machines – Overview site
There should be a lot of research out there somewhere on control room design: The Three Mile Island Nuclear Accident which got close to irradiating a large chunk of the North East of the USA was partly caused by poor interface design. Control room accidents can have very big consequences...en.wikipedia.org/wiki/Three_Mile_Island_accident
Mar
10
comment Are dial format speedometers more effective than numeric speedometers?
I think its useful to be asking this kind of question as there is more and more blurring between the old physical interfaces and the new design potentials of screen based interfaces.
Mar
9
comment Are tours (e.g. Foundation's Joyride and Bootstrap's Tour) helpful?
Early versions of the Mac Operating System had a similar functionality called 'Balloon Help' en.wikipedia.org/wiki/Balloon_help. You could usefully turn it on or off.
Mar
9
revised Are there are any studies about displaying user opinions?
edited title
Mar
6
comment Usability testing for existing software
The heading on the question asks about "Usability testing for existing software". I've linked to a reputable source on Usability Testing. It does not describe ethnographic research. The major difference between what we are talking about is I'm using a lab and your approach suggests doing it in situ.
Mar
6
awarded  physical
Mar
5
answered Why do speedometers (in the US, at least) go so high?
Mar
5
comment Why do speedometers (in the US, at least) go so high?
"and on the Isle of Wight there is one day a year where speed limits are not in force" - - in your dreams ! :-)
Mar
5
comment Usability testing for existing software
Cognitive Walkthroughs (aka Usability Testing) are perfectly fine for assessing released software. (An interface is an interface whether its finished or not). I think the question needs some refining to determine what the desired output from the research actually is.
Mar
5
comment Usability testing for existing software
User TESTING is a well defined approach which has been around for a long time and is given on the link in the answer. You test to tasks. Ethnographic research is a much more open approach where you concentrate on trying to 'be the user'. It's not constrained to doing specific tasks. If the question is about 'User Research' then that's a much more open question
Mar
5
answered Usability testing for existing software
Mar
4
comment What's the term for modeling detailed customer behavior in service/UX design?
Task Analysis en.wikipedia.org/wiki/Task_analysis - or Process Mapping en.wikipedia.org/wiki/Business_process_mapping ?
Mar
4
answered How to indicate which way the boards plug into each other?
Mar
4
comment Should users be given the option to sign up to a website without having to set a password?
I guess its any site where I think: " would I really care if someone else accessed 'my account' ". ie particularly when I intend to use a site just once. I'll watch for examples as they come up.
Mar
3
asked Should users be given the option to sign up to a website without having to set a password?
Mar
2
comment What practical steps can I take to reduce bias in usability testing?
That's a good list on the measuringu website link.
Mar
2
comment What practical steps can I take to reduce bias in usability testing?
I only take notes of stuff I want to pick up in the moment with the user. This means I can concentrate more on my interaction with the user. Actually recording what is going on I leave to the technology.
Mar
2
answered What practical steps can I take to reduce bias in usability testing?