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Roving Psychologist.


Jan
13
comment Why do idle elevators close the doors?
The fire safety issue is well made.
Jan
13
comment Why do idle elevators close the doors?
There are elevators which don't have doors at all... en.wikipedia.org/wiki/Paternoster So the question could be rephrased about the need for having user operated doors in the first place rather than an automatic guard or fitting the inside of the elevator shelf at the door side with a seemless, low friction material.
Jan
12
awarded  Caucus
Jan
12
answered Which gives heavier congitive load in grid on phone screen? Grid of images or grid of text? And which is faster to recognize?
Jan
9
comment A word for “not handheld device”?
Good point ! I guess there isn't really a clean line between mobile and non mobile devices.
Jan
8
answered A word for “not handheld device”?
Jan
8
comment Is there a point at which an interface design can be considered “complete?”
Not so much people changing but fashion certainly does...
Jan
8
answered Does a lock icon show the user is logged in or needs to log in
Jan
7
awarded  Nice Answer
Jan
5
comment If users encounter an error in an on-line/web process, typically what proportion actually complain?
I think the basic 'is it easy' rule applies: if you can click 'complain' on screen and fill out a form, more people will do it. If you have to find a phone number and listen to recorded messages about pressing different numbers then less people will bother.
Jan
5
revised A terminology question: differentiating between 'Detailed UX issues' and 'Structural UX issues'?
added 148 characters in body
Jan
5
comment A terminology question: differentiating between 'Detailed UX issues' and 'Structural UX issues'?
Thanks Jayfang: it would be useful as an industry if we could come up with a common model and terminology for this so hopefully we'll be able to revisit this.
Jan
5
comment Is there a more effective way to convince users to sign up with their social media accounts?
If you are user testing users you can ask them 'why' they don't want to sign in with Facebook - it will probably be down to the 'not trusting with data' issues which DA01 refers to above.
Jan
4
comment A terminology question: differentiating between 'Detailed UX issues' and 'Structural UX issues'?
Coment from Question Asker: I'm not totally keen on some of this terminology - but this answer is probably the best at picking out that there are 4 distinct 'levels' in the overall interface. The 'user journey' is a useful concept to include.
Jan
4
accepted A terminology question: differentiating between 'Detailed UX issues' and 'Structural UX issues'?
Jan
4
comment How can railroad operator help passengers find power outlets below their seats?
I agree: if the power socket is for some device then the device has to sit somewhere - and the logical place would be a seat back tray. So the power outlet should be in the seat back next to the fold down tray.
Dec
19
comment Displaying First Name vs Full Name - Is one less formal than the other?
Re an "international" (i.e. European/American) standard. There are vast social differences between say French culture and American Culture. And countries of Europe vary widely.
Dec
18
comment A terminology question: differentiating between 'Detailed UX issues' and 'Structural UX issues'?
I'm afraid I don't think this answers the question at all: what I'm after is 'terminology' for different kids of problems (as per the question) rather than academic theory on how the brain works.
Dec
16
comment A terminology question: differentiating between 'Detailed UX issues' and 'Structural UX issues'?
All of the above.
Dec
16
asked A terminology question: differentiating between 'Detailed UX issues' and 'Structural UX issues'?