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location UK
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Roving Psychologist.


Aug
6
comment Is it worth hiring a UX professional to help with a fundraiser campaign for a 2 year old website?
Don't forget to test the site: if you have been involved in building it, how it works will always be 'obvious' to you. But sometimes rather less to the users.
Aug
5
comment Toilet flush buttons
Off topic - but there are some sensor loos wich I use: the problem is that the sensor looks like a button, so there is a tendency for users to try to touch the sensor - which obviously totally undermines the point of a 'no touch' means of activating the loo / sink
Aug
5
comment what is the critical mass for design research
8-12 is optimal for user testing which is a fairly tightly defined procedure. However "qualitative research" is a much broader description.
Aug
4
answered Can we Quantify Cognitive Load?
Aug
1
comment Can I test different devices when I'll only have a sample of around 10 participants?
I don't think you can usefully hang numbers on the results with any degree of accuracy with this size of sample - you need to test more people if you want numbers.
Jul
31
answered Can I test different devices when I'll only have a sample of around 10 participants?
Jul
30
comment How to refer to that '#' button on the phone?
No, call it Hash. (or the "noughts and crosses" key if dealing with anyone over 55 - as it looks like a grid for this playground game)
Jul
30
revised Should you reveal to the participants where they 'went wrong' during usability tests?
added 2 characters in body
Jul
30
revised Toilet flush buttons
added 213 characters in body
Jul
30
comment How to refer to that '#' button on the phone?
Pound and Sharp would be completely wrong for a British English Audience. Although I agree that most people have probably learnt it, the symbol actually means 'number', as in # 1, #2 etc. It's originally an American symbol. In Britain 20 years ago you'd have written No 1, No 2 although this format is being replaced by the American one.
Jul
30
answered Should you reveal to the participants where they 'went wrong' during usability tests?
Jul
30
answered Toilet flush buttons
Jul
28
answered UX as a priority in software application design outside of IT
Jul
18
awarded  Good Answer
Jul
17
revised Messages such as “Operation Successfully Completed”: Is word “successfully” really necessary?
added 2 characters in body
Jul
17
awarded  Nice Answer
Jul
17
revised Messages such as “Operation Successfully Completed”: Is word “successfully” really necessary?
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Jul
17
comment Mobile Site Usability
I'd be surprised if other companies weren't offering remote user testing on mobile devices: the principle is the same, its just a different screen.
Jul
17
answered Messages such as “Operation Successfully Completed”: Is word “successfully” really necessary?
Jul
16
comment What's the difference between Information Architecture and Interaction Design?
IA becomes more significant on 'big sites' in which the organisation of large amounts of information becomes more significant.