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Roving Psychologist.


Mar
27
comment Designing a different kind of survey experience
I'd be tempted to go further with the 'rewarding' and put them in a prize draw (things / money).
Mar
25
comment How did electronic timers get the override button completely wrong?
So that's the question which needs to be in the main body of the text. It's really an example of a common problem with the lack of 1:1 relationships between buttons and functions.
Mar
23
comment Can we assume users know the devices they're working on?
Ideally, test it on real users.
Mar
22
comment Another phrasing for the term “Directions” in this case?
seconded.......
Mar
20
answered Why are child-resistant packages sometimes easier to open by kids than adults?
Mar
18
comment Why don't we auto-save for users instead of having them save manually?
I've a feeling that in the dim and distant past Word actually had an autosave function. However I have a recollection that everything used to stop for seconds while it did it so I used to turn it off.
Mar
15
comment Why do physical keyboards still have built-in numpads?
An even better question is "why is there a 'Scroll Lock' key / warning light ? " :-)
Mar
15
comment Formative and Summative Usability Testing
I think this rather muddles a/ the development stage at which testing is being carried out with b/ the kind of testing (qualitative or quantitative).
Mar
14
comment What is the best way to represent the difficulty level in a children's game?
I'd be tempted to use an approach which works primarily with the older kids: its the older kids who are going to go: "I'm not using that, that's for babies". Kids aspire to be older.
Mar
13
comment What is the best way to represent the difficulty level in a children's game?
That's an enormous age range: or to put it another way that's 'Thomas The Tank Engine' to 'Grand Theft Auto'
Mar
13
awarded  Civic Duty
Mar
13
comment Poor and good conceptual model
I've watched people go into a cold sweat the first time they were told to do this " but won't it delete all my files ?!! "
Mar
12
answered Poor and good conceptual model
Mar
12
comment Which way should be “on” for a switch?
If it matters choose a different kind of switch: a radio button style push switch does have a tactile 'logic' to it: pushed in is on / pushed out is off - and you don't even need to look at it to see it's status.
Mar
12
answered Which way should be “on” for a switch?
Mar
4
comment Why would users of an Arabic interface show an F pattern in eye tracking tests?
You could put that as an answer Matt - I'd agree with you on the influence of other navigational elements.
Mar
4
answered Why would users of an Arabic interface show an F pattern in eye tracking tests?
Mar
4
comment Why would users of an Arabic interface show an F pattern in eye tracking tests?
The 'F' pattern is the tendency of the eyes to track from the top left of the page in a left to right reading culture.
Feb
28
comment Usability results: 5 users fly through UI, 1 user fails. What to do?
JohW - I'd raise it as a major issue if a/ I was getting a 20% failure rate and b/ The 'Why' probing had pinned it down to a specific issue (such as people who enter credit card details with spaces versus those who take the spaces out). The point of running some more users is that you both get a bigger sample - and sometimes it can take the moderator a while to figure out what the right question to ask which reveals why the user is doing what they are doing.
Feb
28
answered Usability results: 5 users fly through UI, 1 user fails. What to do?