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1d
comment How can I ensure users don't fear the word TEST in the invitation for usability testing?
It's a bad term. We know what we mean by it. But in terms of the people being tested I'd call it user research.
1d
comment Seat belt design rules
This could be a UX question - but it needs a re-write: The UX question relates to the playoff between safety measures which 'make the users life harder' - and the point at which users deactivate them or ignore them because they are so intrusive (safety doesn't have to be physical so bugging software updates also fall into the same issue).
Jul
27
comment Purpose of Screen Recording
I think screen recording always adds something to the picture. If you tie what is happening on screen to what is happening on the audio it will give you better insights into things people don't understand properly. "Perceived Usabilty" is a very vague measure.
Jul
27
revised Does apply 'mystery meat navigation' to sidemenus on web applications?
edited title
Jul
1
comment Why is there no standard layout for computer keyboards?
As a touch typist its absolutely crutial that keys stay in their standard positions and dimensions. Many makes of laptop are rubbish in this respect.
Jul
1
comment How accepted is the “Hooked Model” by UX?
The presentation slides look like waffle to me (aka 'pop psychology) Its difficult to comment on whether the book actually contains any deeper treatment of pyschology without reading it.
Jun
30
comment How many 'confirmation emails' are too many emails?
Watching this happen often the situation is where I want to make a one off transaction with an organisation: However their website makes me set up an account (including possibly an email to confirm my email address); then there's an account confirmation email; then there's a 'you have bought something' email; and then if they are using 3rd party payment providers there's yet another email from them about the transaction. And then I have to go into my email account and find the most useful lookiing email to keep and delete all the rest ! And then they get into 'we have shipped it' emails !
Jun
26
accepted Telephone 'hold' messages?
Jun
19
comment What perceptual mechanism governs this road indicator design?
"driving into arrows that are pointing at you is jarring" I think this is the key point - the wider edges of the triangles define a 'virtual line' (A bit like the gestalt patterns - what is there defines something which isn't there - redoubtreporter.files.wordpress.com/2010/06/… ) So these work not by being learnt signs but by working directly with the way we interact with the world.
Jun
19
comment What perceptual mechanism governs this road indicator design?
They may be a standard in Continental Europe - but they aren't used in the UK (which generally does things differently from the rest of Europe).
Jun
4
comment Uncovering user motivation levels when using an app
No idea on research - but I'd look at the timing of their interactions ( ie if the time they take to do a pre-determined task starts to slow down then they are probably getting demotivated ) With a mouse driven interaction its easier as you can watch the mouse pointer start to wander.
Jun
4
comment Why don't commercial products use Logarithmic Volume Controls?
Good question. And obviously the measure for sound (decibel) actually works this way.
Jun
4
comment Selecting age between 6 and 18
I think the problem is the 'or more' - hence the need for 13 checkboxes.
Jun
2
comment How can I submit a user research survey to a large crowd without spamming?
I think the question here is whether its 'pushed at people' (such as by email or text) or is an optional 'pull' thing which they can choose to go to via a link.
Jun
2
comment “Typocaptcha” - an alternative to CAPTCHA?
The 'emotional response' suggestion is interesting: I wonder how good computers are at understanding facial expressions ?
May
27
accepted How many 'confirmation emails' are too many emails?
May
27
comment How many 'confirmation emails' are too many emails?
Thinking about this I would be useful if the 'unsubscribe' at the bottom of each email led directly to some kind of control panel which controlled all email preferences - next time I buy somethign from Amazon I'll see if this is actually implemented
May
26
asked How many 'confirmation emails' are too many emails?
May
25
comment This is the “about” information of a Mac app from a top company in the world
The problem with trying to do humour - is that it requires careful localisation. Better to avoid it for software which could be used anywhere in the world.
May
19
comment Does a developer need a book resource for UX design or just get information from articles, websites?
'Common' sense is only common sense - AFTER you've understood it. This is called HIndsight Bias - en.wikipedia.org/wiki/Hindsight_bias