1,513 reputation
311
bio website none
location Hamburg, Germany
age 34
visits member for 3 years, 8 months
seen 11 hours ago

Just a software developer who is quite interested in producing usable and enjoyable products.


Jan
3
comment Secure but still usable license key retrieval mechanism?
I see where you're coming from and I have seen this message as well, but my fear is that many users won't actually read it: first, on the web, the majority of users scans text rather than reading it, and entire blocks of unexpected text might end up ignored. Second, in the user's mind, the next step in the process of retrieving the key would be to check their mail, so they likely won't stay on the web page to see what comes next there.
Dec
31
comment Secure but still usable license key retrieval mechanism?
I like the idea of adding an additional piece of information. I wouldn't go for the ZIP though, as the format varies between countries (e.g. US vs. UK ZIPs, so it's hard to normalize) and the user's ZIP can change over time. A better option could be the date of birth or some other piece of information that is constant and tied to the buyer's person. I'd also make it mandatory to enter it, since we're protecting the business interest. I would, however, make it clear to the user that the date of birth is necessary to retrieve the key later, so that they understand they shouldn't enter fake data.
Dec
26
comment Secure but still usable license key retrieval mechanism?
Yes, just the license key gets displayed, which would essentially give an attacker a free license of the software - no other user data (apart from the e-mail address the attacker has entered) is involved. I like your idea of informing the user about this, but I doubt they will be very interested to follow up, as they lose nothing.
Aug
24
comment Does logging in turn away visitors
@user7615 Welcome to UX.SE, David :-)
Aug
14
comment Max OS X Lion: Two Buttons “Highlighted” by Default—what?
AFAIK this is not a new thing - I'm pretty sure I saw it in Tiger, Leopard and Snow Leopard as well.
Jun
21
comment Best practice for no records found?
+1 exactly how I did it - I have to check for my positioning though, golden ratio seems like a great idea!
Jun
17
comment All my users are from Afghanistan; or, how to get users to correctly fill out a form
+1 for repeating (!) the most common countries on top of the list and informed guesses based on IP location. Take burdens off your users wherever you can!
Jun
6
comment What is the best way to display date validation errors?
+1 for restricting the input via date picker
May
24
comment Should we prioritize use or linguistic?
(somewhat distantly) related: ux.stackexchange.com/questions/7019/…
May
19
comment Please recommend a widget to alter ratios totalling 100%
Related: ux.stackexchange.com/questions/6063/…
May
18
comment Should there be a difference in the relative sizes of the buttons in a confirmation dialog?
+1 for suggesting undo
May
17
comment Best Practices for Warning of Session Expiration
@Ray, good point! I primarily had those applications in mind where sessions are more of a server-induced necessity than a security feature.
May
17
comment How do you go about convincing the stubborn “powers that be” to let you change a clumsy layout that users are used to?
Cheers, much appreciated :-)
May
17
comment How do you go about convincing the stubborn “powers that be” to let you change a clumsy layout that users are used to?
OK, looks like we've got different experiences here ;-) But I will edit my post...
May
17
comment Do users like choice? How much should I give them?
That saying actually has two parts, the second being "...and neither is your boss" :-)
May
16
comment Drop-down field with only one value
+1 for a distinction between mandatory and optional, with the possibility of an empty field in case of optional
May
16
comment Is there any special term for the area in site that takes the utmost attention?
no worries! :-)
May
13
comment Do users like choice? How much should I give them?
...although you might want to move the settings button out of the picture area if you follow my advice ;)
May
12
comment Is there any special term for the area in site that takes the utmost attention?
Yeah, I know the feeling. And so do the people around me ;-)
May
12
comment Is there any special term for the area in site that takes the utmost attention?
Thanks Gary, edited in.