20,266 reputation
865104
bio website jon-walmsley.com
location England, United Kingdom
age
visits member for 3 years, 9 months
seen 8 hours ago

Working in UX / Information Architect role in Hampshire, UK.

Twitter: https://twitter.com/UXJon


Nov
7
comment One page or multiple pages, SEO vs User Experience
You're on a UX Q&A site and you're asking whether we think the UX solution or the SEO solution is preferable?
Nov
7
awarded  Nice Answer
Nov
7
comment Google UX flaw? switching placement of Videos and Images
@GWv Google do a lot of testing. They're always running A/B tests because they have such a vast target audience they are able to run many, many tests all the time. They won't put anything fully live if it's not tested because it'll potentially harm their business. They don't tend to publish their test results though, so unfortunately we'll probably never really know what the impact of this change is (unless we notice they've rolled back this change in future, in which case we can deduce it was unsuccessful!)
Nov
7
answered Google UX flaw? switching placement of Videos and Images
Nov
7
revised Best experience for copying tabs from multiple document types?
added 1 character in body; edited tags
Nov
7
comment Project discussion platform to support an iterative design process
This is quite a shopping-request question rather than one with a correct answer, is it not?
Nov
7
comment Username & Password for selling page Yes or No?
It sounds like you want to send out spam that the recipients have to go through a log-in process to view. Spam AND forms in one? Make sure you add in a CAPTCHA too just to annoy them further.
Nov
6
comment Delay time before showing email capture modal
Well yes, but hitting people over the head with a hammer and asking them for money is more successful than just asking them for money. It's not going to win you any friends though. But in response to your actual question - there is no optimal time to show an ad. You cannot know that after 25 seconds they are primed to see ads. But you can tell when they may be more succeptible based on their journey around the site. If they go into a 'Promotions' section for instance then you can make an assumption that it's because they want to see promotions, or when they hit 'subscribe' too.
Nov
6
comment Delay time before showing email capture modal
From a UX point of view, the optimal time is 'never'. Don't throw pop-ups in their face when they haven't requested it. Find a better way of getting this information from the user instead - make it part of their browsing journey "Why not sign up and get a 40% off discount" as a panel on-screen while they're browsing relevant sections of the site.
Nov
6
comment What's the best way to explain what the options in a drop down menu mean?
That is sometimes possible, but in this situation it's appearing in a dropdown, so the whole dropdown item itself is clickable so it's going to cause some confusion when navigating it and clicking items in it as to what it is the user expects from a click. Usually it's 'click for select' in dropdown, not 'click to reveal more information depending on where about in the dropdown you click'.
Nov
6
comment What's the best way to explain what the options in a drop down menu mean?
The trouble with hover effects is that they're only available to people using a mouse. People with touchscreens or keyboard-only users won't be able to view them.
Nov
5
comment Change long “continue without saving” button to say “skip”?
I'd say it's the 'Yes' button that is causing the confusion. You need to read the message, then read the buttons and finally re-read the message to be sure what 'yes' means. The 'continue without saving' button makes perfect sense just on its own. Removing words for that sake of brevity at the expense of clarity isn't something I'd go for.
Nov
5
awarded  Notable Question
Nov
5
revised Dropdown or Sliding for choosing
Spelling and grammer
Nov
5
reviewed Close Address entry as a single textarea
Nov
5
comment Can users be given the choice between a man and a woman when seeking product support/services?
@Crissov Yes, but that means those service personnel who self-perceive as possibly less attractive, or less desirable a contact may feel pressured to style the avatar unlike how they actually look. Or may be pressured by management to make their avatar better looking if they're not receiving enough traffic compared to other colleagues. It brings a whole new angle to the support query handling - both the caller and the provider know that they have been explicitly chosen against others to handle the query, rather than being randomly assigned to someone equally.
Nov
5
comment Can users be given the choice between a man and a woman when seeking product support/services?
What about the experience of the actual service person at the other end? How would you feel if people were always choosing to speak to the slimmer, more attractive person in your office rather than you?
Nov
4
comment What is the best way to display disabled field and text for accessibility color contrast support
Hmm, while i'm sure this does meet WCAG guidelines it just doesn't sit right with me that you can have inactive button states in inaccessible colour contrasts. The fact they're inactive is still useful information to impart across to the user; if they were so unimportant that people didn't need to be aware of them at all then why are they shown on screen in the first place? I'm not saying your answer is wrong (I don't think it is) but I just don't think I agree with WCAG on this one.
Nov
4
comment Web accessibility - provide buttons to change font size or let the browser do it?
There have been a few related / duplicate posts about this topic over the years - ux.stackexchange.com/questions/703/font-size-amender?rq=1, ux.stackexchange.com/questions/4425/…, ux.stackexchange.com/questions/29294/…. In general, no, it's not necessary in most sites now. Specialist sites targeting disabilities; then possibly yes, but if people need specific font sizes they'll have set it in browser before even finding your site.
Nov
4
comment Address entry as a single textarea
A lot of them are the way they are because of back-end restictions - they need to parse the correct elements of the addresses into the correct fields in the database. As a result that does impact the UX side of things.