17,209 reputation
85094
bio website jon-walmsley.com
location England, United Kingdom
age
visits member for 3 years, 5 months
seen 26 mins ago

Working in UX / Information Architect role in Hampshire, UK.

Twitter: https://twitter.com/UXJon


5h
awarded  Nice Question
5h
comment Should you reveal to the participants where they 'went wrong' during usability tests?
I don't think you've got that gist of my issue here, I'm afraid. The use of live chat in this example was purely an example for illustrative purposes. I'm just concerned with what to do when a test scenario structured around locating something, and the participant does not find it. Not about that actual usability of that item they did not find. That would come in a different test scenario.
9h
comment Placeholder Miscommunication Prevention
I don't think the wording of the placeholder is the issue. It's just the fact that there is anything in there in the first place. A text field is an empty box that you put content in. If there is anything in there, regardless of the text or how feint it is then that means there is something in the field. That means some people will think that that something is actual content.
9h
comment help with google calender
This question appears to be off-topic because it is a support request for Google Calendar. It is better of posted on a Google Support forum as this site is for User Experience questions, as defined in the tour page.
10h
revised Do screen readers have built in “back to top” functionality?
edited tags
10h
comment Do screen readers have built in “back to top” functionality?
I've only ever refreshed the page to get back to the top when I've been testing with SRs, so that's a good question. The NVDA user guide doesn't seem to have a 'Back to Top' shortcut though - community.nvda-project.org/documentation/userGuide.html. I guess it depends exactly what you mean by 'top'. You could Shift+1 which'll get you back to the H1 on the page. But there's likely content above it.
10h
awarded  Popular Question
12h
comment Can I test different devices when I'll only have a sample of around 10 participants?
10 participants is actually more than enough for such tests. Neilsen recommends no more than 5 really, so you could split your participants into 2 or 3 groups and have each group use a different device.
12h
reviewed Close Person name placeholder in your country/region/language
12h
comment How to load javascripts after the Html or the entire page has been loaded and reduce the loading time?
No, it's not suitable for StackOverflow. There is no code for a start. Plus OP has not shown any effort about what they've tried to do. StackOverflow isn't a teaching / instructional website.
12h
revised How to load javascripts after the Html or the entire page has been loaded and reduce the loading time?
removed unnecessary (and potentially spam) link.
15h
revised Jingle (Music) in an app
Took content from OP comment and added to the question.
15h
comment Jingle (Music) in an app
@aljndrrr: Why do you want to play the music though? Have you had user feedback stating 'Ooh this app is too boring and quiet so I don't bother using it'? Is the business trying to link the jingle to some advertising campaign? Or is it just "We think it might be cool to play some music here"?
15h
comment Should you reveal to the participants where they 'went wrong' during usability tests?
@O.R.Mapper: Perhaps it's just a terminology point of view. With these usability tests I will run through some scenarios and record the results (i.e. 'answers') to those scenarios. I would also ask some general feedback questions and gain additional information at that point. However the responses to these additional questions would not change how I recorded the scenario run throughs. Two sets of 'answers', I suppose.
15h
comment Should you reveal to the participants where they 'went wrong' during usability tests?
There is also an option between immediate and post-test; post scenario. Usually my usability tests, especially if it's just guerrilla testing, is just 3 or 4 short scenarios, so I would look to get a bit of feedback from them immediately following completion of each scenario. It is at that point I would wonder whether or not to ask about the options they may have missed during that particular run.
16h
comment Should you reveal to the participants where they 'went wrong' during usability tests?
@O.R.Mapper: That wouldn't really be 'redoing' the usability tests though, as the test revolve around completing various scenarios in whatever means they wish. However I have seen that participants recognise they have clearly missed something but don't want to say that (perhaps out of embarrassment?) so I'm considering giving them a bit of closure by pointing out the more optimal routes. That wouldn't impact the already provided answers as I would wait until the end of the session to give such feedback.
1d
comment How to refer to that '#' button on the phone?
You should add that into your actual answer as it's some useful supporting evidence of the takeup of the term. The edit option should allow you to do this.
1d
revised Should you reveal to the participants where they 'went wrong' during usability tests?
edited title
1d
comment How to refer to that '#' button on the phone?
Fair point, I think I misread your answer. It'll still be interesting to do a survey or something to see if Twitter and the like have made that symbol more recognised.
1d
comment How to refer to that '#' button on the phone?
Are you sure younger audiences will know what it means? The words 'hash' and 'hashtag' are not the same, there's no guarantee people will associated the # part of a hashtag with being called a 'hash'.