101 reputation
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location California
age
visits member for 1 year, 10 months
seen 14 hours ago

15h
comment Should I avoid using “abort” in favor of its synonyms?
Agreed with "Cancel" -- "Cancel" is commonly used to cancel the operation you're being warned about. "Warning, this will cancel the activity. [Cancel] [Continue]" Does clicking Cancel cancel the activity or cancel the cancellation? I've run into this in some applications and it's not clear which one I want to click.
Mar
5
comment Why do speedometers (in the US, at least) go so high?
But that only works on the highway (when you presumably have lots of time to look at the gauge), in city driving when you need to concentrate more on the road, you may only see the gauge from your peripheral vision which is when having a simple geometrical position to remember would be more help. If the scale topped out at 85mph, wouldn't it be just as easy to remember that when the needle is horizontal then everything's good?
Mar
5
comment Is it frowned upon to allow the user two different options to perform the same action?
Using 3/4 of the screen to go forward and 1/4 of the screen to go back seems a confusing and could lead the user to think that clicking anywhere on the screen will go forward, unless he happens to click on the left 1/4 of the screen. I think it would be more clear to divide the screen in half (or even 1/3's, where the middle third does nothing), even if users want to move forward nearly all of the time.
Feb
26
comment Hiding a phone number during nighttime hours
This isn't something easily fixed by UX, the landlord should use Google Voice or one of they many other providers that will let him configure the hours his phone will right, with calls going to voicemail at other hours. Otherwise, tenants are going to call him at all hours regardless of what it says on the website, especially when they leave a note on the refrigerator with the Landlord's number but didn't also copy over his on-call hours. Hopefully the landlord has provided an after-hours emergency contact that the tenant can call when a burst pipe is flooding the building.
Feb
13
awarded  Supporter
Feb
13
comment Insurance company Call To Action “Buy online” vs “Get a free quote”
+1 for suggesting A/B testing, this should be easy to test and measure.
Feb
12
comment Is it bad practice to use “Lorem Ipsum” example text in a text-preferences screen?
@Majo0od - he's not using it as a placeholder in a design document that he's giving to a client, he's using it as a permanent part of the application as sample text to show users a preview of their font choice.
Feb
12
comment What is the best way to visually indicate correct plug alignment with socket (hardware)?
I like the way the Apple Lightning connector and the new USB 3.1 Type C connectors do it - the plug can go in with either orientation and it still works. Lacking that, then aggressive keying of the connector to prevent someone from forcing it together in the wrong orientation is much better than a red dot that may be hard to see if your thumb is over it.
Feb
9
comment Flight Passenger Experience: 1 window per seat row
@DA10 - isn't cost/benefit always a factor in UX? It could be that a $100,000 immersive VR chamber gives the best UX for online shopping, but few could afford it so instead the designer uses a web interface. Likewise, a private suite may give the best in-flight UX, but few could afford it, instead we have cattle-class economy seats for the masses and business+first class for those that are willing to pay for a better UX. There's little demand from most consumers to pay more for better service.
Feb
9
comment Flight Passenger Experience: 1 window per seat row
@DA01 - Just because you don't like the user experience doesn't mean that a lot of thought hasn't gone into it (and the balance between good UX and price). That's why the UX is pretty much the same regardless of airline... Whether you're in a Boeing or Airbus, whether a 400 passenger widebody jet or a 40 passenger turbo prop, whether United or Delta, you know pretty much what to expect and how things work (some UX is driven by FAA regulation, of course). You can, of course, pay more for the better UX of first or business class.
Feb
9
comment Flight Passenger Experience: 1 window per seat row
@DA01 - I don't thinks it's true that airlines don't care about UX, Airlines do care, but know that the passengers don't really care and they will choose a flight based almost entirely on price. Some airlines on popular routes do provide superior service, but even they have trouble competing.
Feb
9
comment Flight Passenger Experience: 1 window per seat row
@DA01 - sometimes there is choice, I always try to take Virgin Air or Jet Blue when possible. There's alot I like about Southwest, but don't like their lack of seat assignments.
Feb
3
awarded  Commentator
Feb
3
comment Why are keyboards still the predominant input device?
@DA01 - I think the keyboard does provide superior UX and is not popular just because of historical use...What alternate input device do you think would take its place if the keyboard had never been invented? The only other device that comes to mind is speech input, but even today, speech input is not a replacement for a keyboard, especially for developers.
Jan
9
comment How to ensure users can't sign up for multiple accounts?
People may be using phones less and less, but most people still carry their phone around with them all the time and don't want to give out the number to many people because they don't want to have strangers or companies call them. I'd be reluctant to sign up for a new service that required a phone number to activate it. Though if I really wanted disposable numbers, my VoIP provider can sell me numbers for $1/month so there's not much cost.
Jan
6
comment Is there a more effective way to convince users to sign up with their social media accounts?
I think you'll find that the people that are not using Facebook to sign in are the same set of people that don't reveal reveal much personal information on Facebook, so you're not losing much personalization for those users. I never use Facebook as an authentication provider, and my Facebook account has very little activity, you're not likely to glean much information about me from it.
Nov
26
comment Which input control is recommended for a large value range?
having boxes for each magnitude seems a little ambiguous. Is the total delay the sum of each box, or am I only supposed to pick one? If I increase 999usec by 1 usec, will it increment the ms field? Likewise if I type .100 usec, does that change the nsec field by 100 nsec?
Feb
1
comment Why do credit card forms ask for Visa, MasterCard, etc.?
For that matter, why do credit card forms prohibit me from entering spaces in my credit card number? It's much easier for me to double check the number when I have spaces than when I have a single 16 digit number. Though the forms that have separate boxes for each 4 digits are even worse from a usability perspective.
Jan
16
comment Why do washing machines have windows?
My parents had the simplest washer possible -- an old wringer washer. It didn't have cycles at all - you filled it with a hose from the sink, turned on the agitator manually and let the clothes agitate as long as you wanted, then manually sent them through the wringer before rinsing. No window at all, but one isn't needed since the user created the cycles, not the machine. Theirs didn't even have a pump, so it drained from the bottom into a floor drain. It wasn't our regular washer, but it was rescued from the grandparents and mom used it when the regular washer was broken.
Jan
16
comment Why do washing machines have windows?
Why is it called Neptune, aside from the obvious Roman god of the sea mythological reference?