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Jan
29
comment How to make irregularly shaped objects / elements look clickable?
@Chromarush - another explanation is that older adults don't feel like spending the time to click around and teaching themselves how to use a site with an inscrutable UI, so they figure that if the site designer is going to purposely make it hard to use their site, then they'll go elsewhere. I have little fear of "breaking" a site or going someplace my back button can't return me from, but I don't like trying to guess how to use a "fun" UI a designer came up with.
Dec
30
awarded  Informed
Dec
3
comment Multiple notifications for the same thing
If the users can choose which notifications to enable, why is it a problem to have multiple options? When I have the choice to configure notifications I care about (i.e. automated flight status notifications), I turn on both SMS and Email because I don't always have my phone with me, but when I do, the SMS alert is an "out of band" alert that calls my attention to it as being important. When I use mobile apps, I usually turn off the alerts from them since they overlaps with the SMS alert (and are often marketing alerts) unless the mobile app alerts are the only source of alerts.
Nov
5
comment Should clicking a column 3 times remove the sort?
I can think of one reason, it's when the user sorts on a column (sometimes by accident when he's trying to resize the field) and he loses the item he was interested in somewhere in 100 pages of data, so he wants to unsort the data to find that item again. He either doesn't know which column the data was sorted on before or it was in some default sort order that isn't based on a column that he can see.
Jul
9
comment What is the origin of the power icon?
Note that according to this article the IEC designates the stylized 0/1 with the 1 half inside the "0" as a standby button, a full poweroff button has the 1 fully enclosed in the circle.
May
28
awarded  Citizen Patrol
Apr
1
comment Should I avoid using “abort” in favor of its synonyms?
Agreed with "Cancel" -- "Cancel" is commonly used to cancel the operation you're being warned about. "Warning, this will cancel the activity. [Cancel] [Continue]" Does clicking Cancel cancel the activity or cancel the cancellation? I've run into this in some applications and it's not clear which one I want to click.
Mar
5
comment Why do speedometers (in the US, at least) go so high?
But that only works on the highway (when you presumably have lots of time to look at the gauge), in city driving when you need to concentrate more on the road, you may only see the gauge from your peripheral vision which is when having a simple geometrical position to remember would be more help. If the scale topped out at 85mph, wouldn't it be just as easy to remember that when the needle is horizontal then everything's good?
Mar
5
comment Is it frowned upon to allow the user two different options to perform the same action?
Using 3/4 of the screen to go forward and 1/4 of the screen to go back seems a confusing and could lead the user to think that clicking anywhere on the screen will go forward, unless he happens to click on the left 1/4 of the screen. I think it would be more clear to divide the screen in half (or even 1/3's, where the middle third does nothing), even if users want to move forward nearly all of the time.
Feb
26
comment Hiding a phone number during nighttime hours
This isn't something easily fixed by UX, the landlord should use Google Voice or one of they many other providers that will let him configure the hours his phone will right, with calls going to voicemail at other hours. Otherwise, tenants are going to call him at all hours regardless of what it says on the website, especially when they leave a note on the refrigerator with the Landlord's number but didn't also copy over his on-call hours. Hopefully the landlord has provided an after-hours emergency contact that the tenant can call when a burst pipe is flooding the building.
Feb
13
awarded  Supporter
Feb
13
comment Insurance company Call To Action “Buy online” vs “Get a free quote”
+1 for suggesting A/B testing, this should be easy to test and measure.
Feb
12
comment Is it bad practice to use “Lorem Ipsum” example text in a text-preferences screen?
@Majo0od - he's not using it as a placeholder in a design document that he's giving to a client, he's using it as a permanent part of the application as sample text to show users a preview of their font choice.
Feb
12
comment What is the best way to visually indicate correct plug alignment with socket (hardware)?
I like the way the Apple Lightning connector and the new USB 3.1 Type C connectors do it - the plug can go in with either orientation and it still works. Lacking that, then aggressive keying of the connector to prevent someone from forcing it together in the wrong orientation is much better than a red dot that may be hard to see if your thumb is over it.
Feb
9
comment Flight Passenger Experience: 1 window per seat row
@DA10 - isn't cost/benefit always a factor in UX? It could be that a $100,000 immersive VR chamber gives the best UX for online shopping, but few could afford it so instead the designer uses a web interface. Likewise, a private suite may give the best in-flight UX, but few could afford it, instead we have cattle-class economy seats for the masses and business+first class for those that are willing to pay for a better UX. There's little demand from most consumers to pay more for better service.
Feb
9
comment Flight Passenger Experience: 1 window per seat row
@DA01 - Just because you don't like the user experience doesn't mean that a lot of thought hasn't gone into it (and the balance between good UX and price). That's why the UX is pretty much the same regardless of airline... Whether you're in a Boeing or Airbus, whether a 400 passenger widebody jet or a 40 passenger turbo prop, whether United or Delta, you know pretty much what to expect and how things work (some UX is driven by FAA regulation, of course). You can, of course, pay more for the better UX of first or business class.
Feb
9
comment Flight Passenger Experience: 1 window per seat row
@DA01 - I don't thinks it's true that airlines don't care about UX, Airlines do care, but know that the passengers don't really care and they will choose a flight based almost entirely on price. Some airlines on popular routes do provide superior service, but even they have trouble competing.
Feb
9
comment Flight Passenger Experience: 1 window per seat row
@DA01 - sometimes there is choice, I always try to take Virgin Air or Jet Blue when possible. There's alot I like about Southwest, but don't like their lack of seat assignments.
Feb
3
awarded  Commentator
Feb
3
comment Why are keyboards still the predominant input device?
@DA01 - I think the keyboard does provide superior UX and is not popular just because of historical use...What alternate input device do you think would take its place if the keyboard had never been invented? The only other device that comes to mind is speech input, but even today, speech input is not a replacement for a keyboard, especially for developers.