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Aug
15
comment Is there any reason to send “no-reply” emails?
No-reply is often use for things the customer might want to reply to (e.g. an order confirmation).
Aug
15
comment Is there any reason to send “no-reply” emails?
the fact that the email is "automatically generated" is irrelevant, because it has no bearing on whether the replies could be received. That is my point.
Aug
15
comment Is there any reason to send “no-reply” emails?
@Ángel, my point is simply that directing a user to a contact form rather than allowing replies may have a UX justification. Of course it depends on the specifics of the situation and how well the contact form is designed whether it actually is better for the user.
Aug
15
awarded  Pundit
Aug
14
comment Is there any reason to send “no-reply” emails?
This is a technical excuse, not a UX justification. Replies to computer-generated emails can easily be routed anywhere, so that the appropriate humans will see them and respond. Do-not-reply is an intentional choice to close off a route of communication.
Aug
14
comment Is there any reason to send “no-reply” emails?
I agree with your answer that some of the reasons for Do-Not-Reply are bad. While I think the legitimate reasons for the pattern need to be considered this adds to the discussion.
Aug
14
comment How to represent 5 different options for user while doing signup?
I agree with @BartGijssens. How is "Select user type" and then five radio buttons not intuitive? It seems pretty obvious. More explanation of the problem is needed.
Aug
14
comment Is there any reason to send “no-reply” emails?
I think that is a nice method, but it probably depends on a business model that requires more customer service time per order that can be sustained in many businesses. I don't think Amazon could do it, for example.
Aug
14
comment Is there any reason to send “no-reply” emails?
Have you been responsible for handling a significant volume of email support? I think most people who have (including me) are more sympathetic to companies providing some limits on contact. Note that this isn't the same as being difficult to contact (which I agree is infuriating). Many companies that use "do not reply" emails still have support that is readily accessible. Limiting replies just cuts out some of the mindless responses.
Aug
14
comment Is there any reason to send “no-reply” emails?
I agree with your answer, except: isn't a contact form that categorizes a problem and helps it get resolved efficiently a UX reason?
Aug
14
answered Redundant : enter user id again for forgot password
Aug
14
comment Landing page can have how many pieces of FINANCIAL information?
What is the purpose of the site? What is the information? Who are the users? This is going to be a waste of time without specifics.
Aug
12
answered Should you use hamburger / hidden navigation on larger desktop sized screens?
May
19
comment Convey to user that they can input absolute numbers or percentages
Hmmm. How about a dialog box popping up that says "Are you sure you don't not want to make your discount unpositive?"
May
18
comment Convey to user that they can input absolute numbers or percentages
Nice answer. For the number signing issue, why not just remove the minus sign from the field rather than report an error? There is no ambiguity about what the user meant.
May
15
comment Convey to user that they can input absolute numbers or percentages
A non-functional chain icon may be confusing, because it can often be used to link or unlink the two values (such as length and width when resizing an image).
May
15
answered Convey to user that they can input absolute numbers or percentages
Apr
29
awarded  Yearling
Apr
13
revised Optimal duration for animating transitions
added 1452 characters in body
Mar
10
comment Touch versus trace typing
@PieterB, yes. That is how I interpreted the question...maybe wrongly. After re-reading it, I'm still not sure. It does refer to a computer keyboard, and this is traditionally what "touch typing" means.