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Apr
25
comment Giving positive/negative connotation to two textual options/buttons
I wouldn't use the world "tag", that has a different meaning than you're implying here (ex: tags in email). I don't think that your grocery store analogy applies. When I go to the grocery store, I expect to purchase something. When I'm using a free app, I don't necessarily have that same option. You are correct in that, like at a grocery store, if an item I wanted to purchase is more than I expected to pay, I can buy a different item (or use a different app) that does meet my expectations. I would recommend a lot of user testing, especially since you're interested in positive feelings.
Apr
22
comment For a Dating app registration, ask for photo or questionnaire first?
This is an excellent question for some user research!
Apr
22
comment Is it legit to break some manufacturers guidelines in profit of a context or a need?
This rant belongs on a blog somewhere. It's not an answer to the question.
Apr
3
comment Recording Mobile Device for Usability Testing Sessions
Is your goal to record the actions on the screen, or to record how the user holds the device and interacts with your application?
Mar
31
comment Age buckets vs. Year of Birth vs. Fill-In
I don't think that Alexey challenged your right to ask the question you're asking. Understanding whether something truly is business critical helps frame the answers that you receive, and being able to question assumptions is a critical UX skill. For those who make improvements to questions, this not only helps you get better answers, but also helps people who come later who might have a similar question.
Mar
30
comment Best display for Date of Birth inputs
The US Digital Service is trying to fix that designed-by-a-potato issue. Fixing government webpages is a big lift, though, so there's going to be a lot of french fries out there for awhile.
Mar
30
comment Age buckets vs. Year of Birth vs. Fill-In
When conducting research, it's always worthwhile to ask whether any given piece of data is actually needed or is something that would be nice to have. Being able to draw that distinction will help you craft research that answers the questions you really need answered.
Mar
30
comment User experience of PDF menus on restaurant websites
@Lie: Does a restaurant website really need a CMS? Is anyone at the restaurant using a rich text editor that isn't Word? What is the additional cost of creating and maintaining a mostly-static site with a CMS over and above the cost of a mostly-static site with an easy PDF upload option? I agree that it's certainly possible to do so; I question whether the additional cost and learning curve associated with it is going to be a cost that the business sees any reason at all to bear.
Mar
29
comment Is there any place to get browser and version usage by industry?
There are proprietary reports available to answer this question. It's worth noting that the answers to this question can depend on type of user (clinical, administrative), type of hospital (academic, community), location (urban, rural), and other factors. It's also worth noting that that hospitals tend to have very locked-down environments, so a single supported browser is often all that is available to (some) users. All that said, I think @Dipak is right and this isn't a UX question as currently stated.
Mar
14
comment Should I ask the user to complete the task as fast as she can in user test?
Why do you need to quantify the data? Is your goal to learn how to improve your design, or to share statistics about time-on-task to managers?
Mar
11
comment User experience of PDF menus on restaurant websites
If I were the designer, I would understand the business needs and the user needs. It's trivial to see the business needs that lead to the the restaurant only using PDF. Anyone can create a PDF. Not everyone can update a website. The menu changes, the rest of the site probably does not. The website can be developed, and the restaurant owner can be given relatively simple instructions for creating a PDF and uploading it to their site.
Mar
4
comment Is strike through text a good indicator for an item in a list for being deactivated
This is what user research is for! You've got a beautiful opportunity for an A/B test.
Jan
12
comment usability testing and target group
It's rarely the goal of a usability study to be statistically valid. If you do want to be statistically valid, Nielsen covers this topic as well. It would be an immense waste of time and resources to collect statistically valid results for a group of non-users of your site. nngroup.com/articles/quantitative-studies-how-many-users
Dec
22
comment What is the best email address format for people with the same first and last name?
I worked with two people who not only had the exact same name (first, middle, and last), but also shared a birthday. As we all know, names are not unique. A convention for email addresses that is based on a name is eventually going to fail because of this. Attempting to force uniqueness by adding complexity to the convention reduces the usability for everyone, and will still ultimately fail.
Dec
19
comment What is the best email address format for people with the same first and last name?
Yes, it is a high barrier. Middle names are used so infrequently that, if the goal is for the sender to be able to correctly guess the intended recipient's email address, there is little chance of the sender remembering it. How would the sender have any knowledge of it?
Dec
16
comment What is the best email address format for people with the same first and last name?
I disagree that firstname.mi.last is human-learnable. Middle names are generally not used frequently. Usage of a middle initial was reasonably common, but is now falling out of favor. Expecting senders to remember a middle initial is a high barrier to the learnability of the email address.
Dec
15
comment What is the best email address format for people with the same first and last name?
@plainclothes - I agree that a given format allows senders to guess the address of their intended recipient. The proposed design allows this to happen for the vast majority of cases. I don't necessarily agree that senders actually prefer to do so, or have a need to do so. Just because they can doesn't mean they prefer it.
Dec
15
comment What is the best email address format for people with the same first and last name?
@Crissov - It sucks to have an email address that I didn't select. Left to my own devices, I would never select given.family@domain.tld. It's my experience that, given no option or input into the email address, most people simply accept whatever (reasonable) email address is assigned to them. With that in mind, I'd rather design for the 95% case as opposed to over-designing for edge cases.
Dec
6
comment User research drives design or vice a versa for existing product?
Existing products with existing user have evolving needs. Simply mining issues/faults and enhancement requests only tells you how people are currently using the product and the problems that they have identified. To continue to evolve the product to keep up with a changing marketplace and changing users, a researcher should do far more than mining self-reported issues and requests.
Dec
6
comment Designing a survey for people on the spectrum or have Learning Disabilities
Why are you using a survey?