2,577 reputation
512
bio website nadynerichmond.com
location Mountain View, CA
age
visits member for 2 years
seen yesterday

I'm a user experience researcher with deep experience in understanding enterprise users, Mac users, and mobile users. I have experience in qualitative methodologies including contextual inquiries, interviews, focus groups, site visits, field work, usability studies, and co-design.


Jul
20
comment How to represent this notion of “favored” participant?
With slight re-wording of @jff's answer, this is still accurate. The organizer can reserve Julia's seat for her, and it is assumed that the seat is reserved for her until she explicitly says that she will not attend. In that case, you can simply show the reserved seats (and for whom they are reserved) and the free seats (which anyone can take). A reserved seat gets converted to a free seat either if Julia turns down the seat, or if the meeting organizer changes their mind about reserving the seat for Julia (ex: Julia is on vacation and isn't able to respond, so the organizer frees her seat).
May
14
comment Is it good idea to send user password upon register?
@AlexC, do you have a reference for that?
May
12
comment Is it good idea to send user password upon register?
My real name is Nadyne. My profile links to my website, which has various methods to contact me. Even if it didn't, my name is unique enough that a search on my first name turns me up on the first page of results. I've had my email address for long enough for the spambots to have added it to their lists long ago. I suppose it's possible that someone's bot is smart enough to figure out what (myfirstname) in this post maps to, but I'd be surprised if that much effort was put into it. Given that I make no attempt to hide my identity here, what is the concern?
May
2
comment Setting of Cancel, Back and Next Buttons in Apple UI
Is this a setup wizard that is separate from the installation wizard?
Apr
29
comment pilot testing to determine dropout due to fatigue / annoyance
Is this an actual survey, or is it a registration form? That is, if I don't fill out the survey, can I still register for the program? Your second alternative makes me think that it's a registration form. If that's the case, perhaps this previous question will help. ux.stackexchange.com/questions/55082/…
Apr
29
comment pilot testing to determine dropout due to fatigue / annoyance
I'm not sure if you need a pilot test for this. There's plenty of research about surveys about survey response rates and how the number of questions impacts it. How many questions and survey respondents are you anticipating?
Apr
15
comment Why didn't the phone companies change the length of the phone numbers for new applications like faxes?
I used to work for a small telecom. Who knew that all of the random stuff I learned during that time would be useful today? :)
Apr
15
comment Should web app users be allowed to edit/delete their own content?
The poster should have control. Users should not have access to the full recipe via an edit history if the original posters deleted it. If a user really likes a recipe, they can copy it or print it (you should make sure that you've got a nice printer-friendly version of recipes, too).
Apr
10
comment How to test icons with users?
@TruthOf42 You get what you pay for.
Apr
10
comment Is there any software or web service that helps with the creation of Personas?
Might is the operative word here. If there are demographic differences in how users behave, they should be captured in the personas. Personas should reflect your target users and what they are trying to accomplish; your users aren't just their demographic.
Apr
10
comment How to test icons with users?
I agree with @Peter, this is not an A/B test. (Although it doesn't have to be in production, you can do an A/B test in a test environment; the important thing is random assignment and having a large enough group of participants that you can do statistical analysis.)
Apr
10
comment How to test icons with users?
Icons are contextual. While I agree that some icons are "relatively universal whenever it can", a specialized application will have icons that make sense in the context of the application, its users, and their environment. Testing with Sarah or the poster's mother is only going to capture that context if they are users (or target users) of the application. If the icons are sufficiently important to an application and the application is not a "relatively universal", I could not recommend relying on hallway testing to give meaningful data.
Apr
10
comment How to test icons with users?
Lightweight methods like hallway testing work if you're talking to people who are your users (or potential users). Unless Sarah or the poster's mother is a potential user of the system, asking their opinion about the icons is not going to lead to useful results.
Apr
10
comment Is there any software or web service that helps with the creation of Personas?
For personas used for UX purposes (as opposed to marketing purposes), demographics-based personas aren't nearly as useful as behavior-based personas. People from very different demographics often behave in similar ways when using software.
Apr
9
comment How to test icons with users?
You should get more than 10 different answers from 10 users. You should get at least 30 users from those 10 users. With a large enough sample size, you can do a statistical analysis to determine whether the correct answer is likely to be one of the ones that people think of.
Apr
9
comment How to test icons with users?
For those who aren't familiar with Visual Studio or the usability study that you criticize but don't give any information about it, it's difficult to determine whether MS really did "screw the pooch".
Apr
4
comment How to measure a real UX situation
Good luck! Be careful, though: doing research is addictive. You could end up being a full-time user researcher. :)
Apr
3
comment How to recruit engaged users for mobile apps usability study?
I don't think that ethn.io does anything different than what you've already done with social networks and in-application messaging. If I'm having a lot of trouble recruiting, I usually start by increasing the amount of compensation that I'm providing to participants, or by conducting the research in multiple locations (or remotely, if possible), or by relaxing my profile for the study.
Mar
26
comment Heuristic evaluation. Which set of heuristics follow?
If you haven't done a heuristic evaluation before, I recommend starting with Nielsen's article about how to conduct one: nngroup.com/articles/how-to-conduct-a-heuristic-evaluation Note that it recommends having multiple people evaluate the design, which should ameliorate your concern about biasing the results. Since your teacher has told you which heuristics to use, and presumably knows that you designed it, your teacher should be able to give you advice on how to avoid your own bias.
Mar
15
comment Is there a method for deciding when it is okay to remove a feature?
It would totally suck to end up with an application that makes billions of dollars and is used by millions of people.