nadyne

1,218 reputation

bio	website	nadynerichmond.com
	location	Mountain View, CA
	age
visits	member for	5 months
	seen	May 19 at 4:17
stats	profile views	45

I'm a user experience researcher with deep experience in understanding enterprise users, Mac users, and mobile users. I have experience in qualitative methodologies including contextual inquiries, interviews, focus groups, site visits, field work, usability studies, and co-design.

	1,218 reputation	bio	website	nadynerichmond.com	visits	member for	5 months
36 badges		location	Mountain View, CA		seen	May 19 at 4:17

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Apr 30	answered	Battery - what percentage range to use for each color?
Apr 2	answered	Is it bad UX to omit a progress indicator?
Mar 30	answered	When to use desktop class application on web
Mar 27	answered	A/B or multi-variate testing as replacement for UX design?
Mar 23	answered	Can we assume users know the devices they're working on?
Mar 23	comment	Calendar recurrences on the last day of the month How do you know that it wasn't confirmed? Clicking OK once is correct in terms of number of clicks, but is not correct in terms of cognitive load for the user. When the application explicitly asks the question of intent, even though it's extremely likely that the user means "on the last day of every month", the user has to stop, read the text, and then consider which of the answers is closest to their intent. I think it's significantly better to reduce cognitive load, get the 80% case right (although it's more than 80% for this), and let those in the <20% case figure out another method.
Mar 23	comment	Calendar recurrences on the last day of the month I get paid on the 15th and on the last day of the month. Apparently my company's accountants can manage such complexity.
Mar 23	comment	Calendar recurrences on the last day of the month Given that you state that Outlook is probably closer to users' intent, what is the value in forcing the user through an extra step?
Mar 21	answered	Security issues if not forcing a user to sign up
Mar 20	answered	Store Locator - State and/or postcode?
Mar 20	awarded	Enthusiast
Mar 13	answered	What is the usage rate for users navigating form input fields via the 'tab' key vs. mouse clicks?
Mar 9	comment	Which is easier to use: List of people sorted by FirstName, LastName or LastName, FirstName? ... except, of course, that people often change their surnames when they marry.
Mar 8	comment	Is it necessary to involve the user from the beginning of the software engineering process if we want to emphasize usability? Thanks! That's very kind of you to say so. I'm glad that you find them useful.
Mar 8	answered	Guidelines for developing multi-monitor enabled applications
Mar 8	answered	Is it necessary to involve the user from the beginning of the software engineering process if we want to emphasize usability?
Mar 8	comment	When user testing, how important are representative users? I think that you can't make an assumption about whether someone will buy an application based on whether they're willing to test it. Professionals are very busy, and user research on its own doesn't have an immediate benefit to it. It's my experience that the more highly-skilled an audience is, the more that you have to pay them to take part in your user research to make it worth their time.
Mar 5	comment	Avoiding designing by committee If your stakeholders truly won't budge, then it's time for some user experience research. Let data make the decision.
Mar 4	comment	If you can't improve loading time, is distracting the user a good technique? +1 for pointing to existing research about perceived performance.
Mar 2	awarded	Commentator