nadyne

1,383 reputation

bio	website	nadynerichmond.com
	location	Mountain View, CA
	age
visits	member for	6 months
	seen	1 hour ago
stats	profile views	58

I'm a user experience researcher with deep experience in understanding enterprise users, Mac users, and mobile users. I have experience in qualitative methodologies including contextual inquiries, interviews, focus groups, site visits, field work, usability studies, and co-design.

	1,383 reputation	bio	website	nadynerichmond.com	visits	member for	6 months
36 badges		location	Mountain View, CA		seen	1 hour ago

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Jun 6	answered	Do emojis provide any value over emoticons?
Jun 4	comment	Choosing which mobile devices to use for usability testing This sounds like a point where you can partner with your quality assurance person/team (if you have one) and help them understand how they can help improve the user experience.
Jun 3	answered	Choosing which mobile devices to use for usability testing
Jun 3	answered	How important is it to eliminate clicks?
May 30	comment	How to recruit participants for usability study of a mobile app? In my opinion, the usability of the OS and the usability of the application are separate questions. The state of being a new user of the OS is one that is, by its very definition, one that is fleeting. If there is something about your specific application that means that it is extremely likely to be used by novice users (for example, a healthcare application on a mobile device that is given to healthcare workers), then there is likely some benefit to doing both studies. If your application doesn't have such an inherent usage by new users, I think your research time is better spent elsewhere.
May 30	answered	How to recruit participants for usability study of a mobile app?
May 26	answered	Better method of displaying recipes
Apr 30	answered	Battery - what percentage range to use for each color?
Apr 2	answered	Is it bad UX to omit a progress indicator?
Mar 30	answered	When to use desktop class application on web
Mar 27	answered	A/B or multi-variate testing as replacement for UX design?
Mar 23	answered	Can we assume users know the devices they're working on?
Mar 23	comment	Calendar recurrences on the last day of the month How do you know that it wasn't confirmed? Clicking OK once is correct in terms of number of clicks, but is not correct in terms of cognitive load for the user. When the application explicitly asks the question of intent, even though it's extremely likely that the user means "on the last day of every month", the user has to stop, read the text, and then consider which of the answers is closest to their intent. I think it's significantly better to reduce cognitive load, get the 80% case right (although it's more than 80% for this), and let those in the <20% case figure out another method.
Mar 23	comment	Calendar recurrences on the last day of the month I get paid on the 15th and on the last day of the month. Apparently my company's accountants can manage such complexity.
Mar 23	comment	Calendar recurrences on the last day of the month Given that you state that Outlook is probably closer to users' intent, what is the value in forcing the user through an extra step?
Mar 21	answered	Security issues if not forcing a user to sign up
Mar 20	answered	Store Locator - State and/or postcode?
Mar 20	awarded	Enthusiast
Mar 13	answered	What is the usage rate for users navigating form input fields via the 'tab' key vs. mouse clicks?
Mar 9	comment	Which is easier to use: List of people sorted by FirstName, LastName or LastName, FirstName? ... except, of course, that people often change their surnames when they marry.