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Jan
12
comment usability testing and target group
It's rarely the goal of a usability study to be statistically valid. If you do want to be statistically valid, Nielsen covers this topic as well. It would be an immense waste of time and resources to collect statistically valid results for a group of non-users of your site. nngroup.com/articles/quantitative-studies-how-many-users
Dec
22
comment What is the best email address format for people with the same first and last name?
I worked with two people who not only had the exact same name (first, middle, and last), but also shared a birthday. As we all know, names are not unique. A convention for email addresses that is based on a name is eventually going to fail because of this. Attempting to force uniqueness by adding complexity to the convention reduces the usability for everyone, and will still ultimately fail.
Dec
22
awarded  Nice Answer
Dec
22
reviewed Approve Why is sound sparingly used on websites?
Dec
19
comment What is the best email address format for people with the same first and last name?
Yes, it is a high barrier. Middle names are used so infrequently that, if the goal is for the sender to be able to correctly guess the intended recipient's email address, there is little chance of the sender remembering it. How would the sender have any knowledge of it?
Dec
16
comment What is the best email address format for people with the same first and last name?
I disagree that firstname.mi.last is human-learnable. Middle names are generally not used frequently. Usage of a middle initial was reasonably common, but is now falling out of favor. Expecting senders to remember a middle initial is a high barrier to the learnability of the email address.
Dec
15
comment What is the best email address format for people with the same first and last name?
@plainclothes - I agree that a given format allows senders to guess the address of their intended recipient. The proposed design allows this to happen for the vast majority of cases. I don't necessarily agree that senders actually prefer to do so, or have a need to do so. Just because they can doesn't mean they prefer it.
Dec
15
comment What is the best email address format for people with the same first and last name?
@Crissov - It sucks to have an email address that I didn't select. Left to my own devices, I would never select given.family@domain.tld. It's my experience that, given no option or input into the email address, most people simply accept whatever (reasonable) email address is assigned to them. With that in mind, I'd rather design for the 95% case as opposed to over-designing for edge cases.
Dec
15
answered What is the best email address format for people with the same first and last name?
Dec
14
awarded  Yearling
Dec
8
comment User research drives design or vice a versa for existing product?
I suggest considering feedback instead of outright rejecting it. I'd further suggest that being more thoughtful about how you react to feedback is a good skill for anyone involved in user experience to have.
Dec
6
comment User research drives design or vice a versa for existing product?
Existing products with existing user have evolving needs. Simply mining issues/faults and enhancement requests only tells you how people are currently using the product and the problems that they have identified. To continue to evolve the product to keep up with a changing marketplace and changing users, a researcher should do far more than mining self-reported issues and requests.
Dec
6
comment Designing a survey for people on the spectrum or have Learning Disabilities
Why are you using a survey?
Dec
5
answered Prompting users to save web app to homescreen
Dec
3
comment Free usability questionnaire templates to follow?
What is your goal in the questionnaire at the end of the study? What are you trying to learn in those questions that you think you might not learn during the course of the study?
Nov
27
answered Pushing back on attitudinal feedback?
Nov
25
answered Features that have ramifications beyond the direct experience with the software
Nov
14
answered Do people use feedback buttons on websites?
Oct
17
answered How to ask and determine what works, what doesn't work, and what's missing in a survey
Jul
3
answered Feelings to avoid when learning something