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bio website darkforge.blogspot.com
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age 35
visits member for 4 years, 1 month
seen Sep 5 at 0:33

Dec
27
awarded  Critic
Dec
26
comment Has an optional “browser upgrade” message ever worked?
I clarified my question. Proving causation can be difficult, but that's not what I'm asking for. All I'm asking for is a documented example where somebody installed a "please upgrade" banner and observed that their old IE usage decreased shortly afterwards. (Proving causation is hard, but if no one has ever even observed a correlation, that's a surprising and important discovery.)
Dec
26
comment Has an optional “browser upgrade” message ever worked?
This isn't an answer to my question. These are all plausible explanations for why a "please upgrade" message might not work, but I'm looking for an example of when a "please upgrade" message actually did work. Surely it must have worked at some point, for somebody, right? If so, who? When? What exactly did they say?
Dec
26
revised Has an optional “browser upgrade” message ever worked?
added 9 characters in body
Dec
26
awarded  Editor
Dec
26
comment Has an optional “browser upgrade” message ever worked?
I don't know why you'd say that it's impossible to glean. All I'm looking for is a case where somebody stood up and said "We put up this banner and our IE7 usage decreased 20% within the next week, with no measurable loss in overall traffic."
Dec
26
revised Has an optional “browser upgrade” message ever worked?
added 9 characters in body
Dec
26
comment Has an optional “browser upgrade” message ever worked?
I disagree that it's not something anyone would bother to measure. Certainly we have measured it, and we can't be the first company in the world to have this idea! But it's not something we've written about, because, you know, it didn't work. If, in fact, it were the case that "browser upgrade" warnings never work, that seems like a pretty important finding, and certainly counter intuitive. (See, for example, DougM's answer, suggesting that you just have to phrase your messaging correctly, which IMO is the received wisdom.)
Dec
26
comment Has an optional “browser upgrade” message ever worked?
"Telling them that they'll get something SPECIFICALLY BETTER will." This is not an answer to my question, because it doesn't cite any documented evidence that a browser upgrade warning, however phrased, has ever worked.
Dec
26
asked Has an optional “browser upgrade” message ever worked?
May
24
awarded  Nice Question
Mar
9
awarded  Popular Question
Oct
30
awarded  Supporter
Oct
28
comment Who designs great UIs with usability testing?
"Usability testing" is a broad term, but one thing Apple definitely never does is recruit non-employees to come in and sit down at a computer to evaluate software. Note that the vast majority of Apple's high-value software is developed in extreme secrecy. nytimes.com/2009/06/23/technology/23apple.html
Oct
27
awarded  Student
Oct
27
asked Who designs great UIs with usability testing?