26 reputation
5
bio website rightscale.com
location Santa Barbara, CA
age 36
visits member for 1 year, 11 months
seen Jun 10 '13 at 22:13

UX researcher interested in adaptive user interfaces and usability.


Apr
11
answered How to test usability on competing mock ups cost-effectively?
Mar
1
answered Brief and effective way to present usability study results
Jan
11
awarded  Supporter
Jan
11
revised How do you recruit users for usability evaluation?
added 253 characters in body
Jan
11
awarded  Student
Jan
10
comment Terminology: View Help or View Documentation
I do like the distinction between formal and informal ways to provide guidance and word the accordingly. Thanks.
Jan
10
awarded  Teacher
Jan
10
awarded  Editor
Jan
10
revised Terminology: View Help or View Documentation
added 7 characters in body
Jan
10
comment Terminology: View Help or View Documentation
Both are links. Which is better? View Help or View Documentation?
Jan
10
comment How do you recruit users for usability evaluation?
I agree with you about performance metrics that might get skewed when you use the team that builds the product. The main advantage is that you can capture the most "ideal" usage as a baseline. The product builders (developers) tend to know the system inside out and generate very efficient workflows. I don't have published articles to support this approach but I've used it in multiple user studies and I've found that it gets better buy-in from developers .
Jan
10
asked Terminology: View Help or View Documentation
Jan
4
answered How do you recruit users for usability evaluation?
Dec
4
awarded  Autobiographer