448 reputation
214
bio website richardhare.com
location Cambridge, United Kingdom
age 46
visits member for 2 years, 1 month
seen Dec 17 at 12:18

Intranet and Knowledge Management UX consultant: I fix broken intranets... organisations, houses, bikes and toasters.

Likes: social network analysis, organisational complexity, super 8 film making, gamification, knowledge management, complex adaptive systems, narrative research tools, experimental theatre, post-punk music


Oct
31
comment How to organize a collection of URLs on an intranet?
This article about ordering gives some alternatives: nngroup.com/articles/alphabetical-sorting-must-mostly-die
Oct
30
awarded  Yearling
Oct
2
revised How to organize a collection of URLs on an intranet?
Correction for clarity
Oct
1
revised How to organize a collection of URLs on an intranet?
Edit for readability
Oct
1
suggested approved edit on How to organize a collection of URLs on an intranet?
Oct
1
awarded  Informed
Oct
1
comment How to organize a collection of URLs on an intranet?
I would argue against alphabetisation and instead organise both the sections and links by popularity, starting with the most commonly used at the top.
Oct
1
answered How to organize a collection of URLs on an intranet?
Sep
30
awarded  Explainer
Sep
18
answered How should you use a survey to find out the most useful or important pages on a website?
Sep
18
comment How should you use a survey to find out the most useful or important pages on a website?
Sure, I'm using GA. What interests me in addition is finding out more about the needs of the six different user groups. It's possible this may lie in the data from different time periods throughout the year.
Jul
17
awarded  Student
Jul
1
answered Intranet best practices - resources?
Mar
28
awarded  Nice Answer
Mar
19
revised How should you use a survey to find out the most useful or important pages on a website?
edited tags
Mar
19
comment How should you use a survey to find out the most useful or important pages on a website?
Thanks, I have some qualitative data from a previous (not website focused) survey and I will include an open question about information and communication needs or problems people have which aren't met by the site. As you say, survey design is not easy and I suspect I need the survey to be as simple as possible to ensure maximum participation. I don't want to overwhelm people with questions, so their top 20 pages from a list of 100 may be too big a request. If I aggregate similar pages and ask for top 5 from 50, will I get statistically significant information?
Mar
19
comment How should you use a survey to find out the most useful or important pages on a website?
The goal of the survey is to indicate the most important pages/areas for 4-5 potentially overlapping user groups. I am interested to know if asking people to pick their five, ten or twenty most important pages will produce a reliable result and how many people from each user group should be included.
Mar
18
awarded  Commentator
Mar
18
comment How should you use a survey to find out the most useful or important pages on a website?
Yes, redesigning and looking to improve IA and navigation.
Mar
18
comment How should you use a survey to find out the most useful or important pages on a website?
Possibly... I may need to reframe the question in terms of which information they do (or would) find most useful